Vertically integrated farm- Assisted team with selection of new ERP system and vendor.- Selected a Dynamic Business Central platform.- Beginning implementation phase, now.Agricultural holding company (On going engagement)- Assist C-suite with 5-year business strategy.- Process improvement across the Quote to Cash and Procure to Pay processes.- Implementing process and system improvements in sales order process (Great Plains software).- Implementing Dynamics CRM.- Implementing Power BI and improved data analytics.- Mentored business unit leader.- Improving accounting processes.- Improving operations processes across multiple business units.- Digital transformation initiative.- Responsible for ensuring excellent change management.Heavy equipment trailer manufacturer- Implemented new ERP system (Fishbowl).- Acted as interim COO.- Responsible for onsite management of staff and all operations activities.- Improved margins through better purchasing and cost tracking.- Determined contribution margin on each trailer model.Major potato farming equipment manufacturer- Interim COO during purchase of business.- Responsible for driving the strategic planning effort as part of the transition.- Improved manufacturing throughput.- Drove process improvements.- Managed all personnel at the facility; made & implemented difficult staffing decisions.- Worked with vendors to negotiate materials costs, new payment terms, and manage cash flow.- Ensured change management and communication across the business.- Drove changes in marketing strategies.

After decades of directing operations for some very successful companies, up to and including the global level, I found my passion in operations consulting after a few companies that were struggling to reach the next stage in their growth asked me to look into their operations, make recommendations, and help them implement needed improvements. Here are a few of my strengths that I can bring to your business:• Functional leadership of Operations Management (VP of Operations), Accounting (Controller), Credit & Collections (Credit Manager), and Order Management (Sales Operations Manager), including e-commerce businesses.• Management and implementation of Business Systems, especially change management and training associated with system implementations. Most recent implementation: Odoo ERP.• Strategic Planning and Development including detailed action plans and follow up that drive successful adoption of strategic plans.A recent client testimonial:“Qal-Tek has had the pleasure of working with Mark Gunter from late 2017 to early 2019. In our time with Mark, he was tasked as our acting controller and was pivotal in turning the image of our accounting department around. He successfully worked with the accounting team to ensure all processes were documented, tracked and followed. Mark worked with senior management to determine to move from the current accounting software to a new fully functioning Odoo ERP system. He successfully worked with sales, accounting and operations to ensure all employees were trained and we were able to take the new system live six months earlier than the implementation company said was possible. I personally enjoyed working with Mark and would highly recommend him to any company that is looking to bring on a consultant to improve their processes.” Jeremy TeeplesCOOQal-Tek Associates

Operations and business management. Implemented a warehouse management system. Removed 4 individual business systems and replaced with one Dealer Management System. • Reduced working capital investment in inventory by combining two redundant inventories.• Implemented process improvements in the dealership and ecommerce business.• Saved in excess of $100k per year. Improved order throughput, information accuracy, performance.

Business Fundamentals (B212)Global Sourcing and Vendor Management (B466)

Directed Supply Chain, Quote & Order Management, Purchasing. Led the management and direction of strategy development processes; Coordinated the efforts of Product Development, Marketing, Sales, and Operations to successfully launch products. Managed overall process improvement across the organization.• Implemented an improved product release process bringing together all necessary departments.• Outsourced manufacturing; saved nearly $1m annually. Increased capacity, quality, and delivery.• Managed the strategy creation process and responsible for quarterly strategy meetings.• Implemented new processes for tracking sales order and purchase order performance.• Implemented a vendor management team.• Established repeatable, scalable, predictable processes across the business.

Responsible for managing invoicing and agreement processes for OEM customers. Designed, Implemented, and Managed new and existing programs that directly impacted customers. Managed Authorized Replicator program in OEM Operations. Received MVP award for team building, team management, and cross-functional coordination.• Assisted in creation of a process library for training of new employees across the organization.• Implemented Sarbanes-Oxley procedures and associated key controls.• Created and implemented supplier selection and audit process for Authorized Replicators.• Managed agreement improvement project which improved first-time set up accuracy to 99.9%• Improved agreement management process through implementation of metrics driven analysis.

Managed supply of product to international customers. Directly managed team members from several functions, including Purchasing, Planning, Distribution, Logistics, Invoicing, A/R, and Credit & Collections. Produced the international forecasts; Managed the international inventory and distribution to international customers. Managed finished goods inventory to meet customers’ lead-time expectations and minimize investment in inventory. Supervised the group responsible for planning inventory levels and for procuring finished goods from the manufacturing area to meet international customer demands.• Established third-party manufacturing in China, & negotiated with Chinese supplier.• Managed systems changes, development of accounting operational processes.• Established third-party manufacturing in Singapore. • Developed improved delivery methods to meet increasing demands of customers.