Application audits using FairWarningProcessing of reported phishing emails using BrightCloud, VirusTotal, AlienVault etc.Review and reset passwords for accounts reported by the NJ Cybersecurity & Communication Integration CellVendor Organization Risk Assessment processingActive Directory and Exchange account managementProject work relating to the remediation of user account conflicts between Active Directory, Exchange and Retention Table, along with other projects as assignedImprivata Identity Governance - Account creation and management Use of Footprints and ServiceNow for ticket managementExchange/Outlook administration through the Admin portal: created user email accounts, distribution groups and shared mail boxes, Mail Flow searches

IT Audits using FairWarningPhishing Email Remediation Active Directory and Exchange account managementProject work relating to the remediation of user account conflicts between Active Directory, Exchange and Retention Table

Systems Analyst ID Admin Assigned to the Philadelphia Energy Solutions account servicing approximately 1,200 users. User account creation within Active DirectoryCreated Helpdesk procedures and implementation of the SysAid ticketing system MS Outlook 365 management – Through the Admin portal created user email accounts, shared mail boxes and managed accessManaged access to security groups, distribution lists, home drives & department share drivesManaged accounts, computer hardware and phones for all on-boarding and off-boarding of employees, contractors, temps and co-opsPW reset, name changes, security group owner assignment Active Directory SynchronizationOutlook PowerShellWorked with the Legal department for user that needed to be placed on Litigation HoldWorked with the HR department to process the weekly Ceridian reportProcess contractors for account extensions on a monthly basisEasyLink fax to email account managementManaged all moves, adds, changes and deletionsPurchase hardware through CDWManaged all phone installs, repairs and relocations

User ID account ProvisioningOutlook account creationActive Directory security group managementDistribution list creation & accessSecondary mailbox creation & managementShare drive accessPassword resetsCalendar managementAccount DeletionsHome drive creation & accessMessage Ops 365 CommandMS Forefront

For the past twelve years I have been a contracted IT professional at Campbell Soup’s world headquarters. Campbell Soup is a global manufacturer of soup, beverage, baked snacks and prepared food. With more than 20 market leading brands such as Campbells, Arnotts, Pepperidge Farm and V8 Campbell has sales of over $8b(US) and 20,000 employees.On site computer support at Campbell Soup World Headquarters. For the past nine years I have worked in the HRIT department within Campbell Soup. I supported approximately120 people with varying needs that fall under the HR departments

Hardware & Software Budgeting,Procurement& InstallationOnboarding of new hires, vendors & contractorsHardware refresh projectsDaily monitoring of Help desk ticketsMultifunction device managementMobile device procurement & upgrades

On site computer support at Campbell Soup's world headquarters Repaired, upgraded, and installed computers and printers Maintained inventory data base for customers equipment Facility computer hardware moves Collection, inventory and liquidation of obsolete computer hardware

• Maintained inventory for multiple warehouses, fifteen field technicians and shop technicians• Supervised purchasing of supplies, parts and equipment from start to finish• Negotiated best pricing for parts and supplies from multiple vendors• Handled returns of parts and supplies for warranty, credit or repair