Mark Hacker Email & Phone Number

Hartford, Connecticut, US

• Benefits Administration
• Provide technical and functional support for daily operations of all benefit related activities.
• Assist in the administration of the Defined Benefit and Defined Contribution retirement plans, including plan design, modification, recordkeeping, reporting, and disclosure.
• Monitor and react to federal and state regulation changes concerning benefits administration to ensure compliance with legal requirements.
• Provide user support, troubleshoot productions issues and build custom queries to assist in resolution.
• Defined system specifications, project scope, requirements, and drafted test cases in order to ensure completeness and accuracy.

Hartford, CT, US

• Human Resource Outsourcing
• Responsible for all Human Resource, Payroll, Staffing, and Foundation data being passed to the outsourcing vendor.
• Conduct detailed review sessions with business leaders, outsourcing vendors, and subject matter experts to ensure all data being passed is accurate.
• Identify issues and offer quality resolutions to deliver results with little direction.
• Provide daily and weekly status reviews with internal team and stakeholders.Benefits Outsourcing
• Benefits outsourced included Defined Contribution Plans, Defined Benefit/ Pension Payroll, Health and Insurance, Employee Stock Purchase Plans, and Executive Stock Plans.

Hartford, CT, US

• Compensation/ Human Resource Information Systems
• Responsible for the testing, coordination, and payout of all Salary Increases, Annual Bonuses, and Long Term Incentive Plans (approximately 29,000 employees).
• Assist in the continued development of a delivered online system in PeopleSoft to provide managers a better working environment.
• Develop business specifications for technical implementation.
• Facilitated application walkthroughs.
• Performed detailed analysis, design, and research.