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Mark Hackman is listed as Sr. Manager at Maximus, a with 11162 employees, based in Lenexa, Kansas, United States. AeroLeads shows a work email signal at gdit.com, phone signal with area code 703, and a matched LinkedIn profile for Mark Hackman.
Mark Hackman previously worked as Manager, Business Systems & Data Analytics at Maximus and Quality Lead at General Dynamics Information Technology. Mark Hackman holds Bachelor Of Science, Data Management/Data Analytics, Data Management/Data Analytics from Western Governors University.
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AeroLeads found 1 current-domain work email signal for Mark Hackman. Compare company email patterns before reaching out.
Hi there! I excel at overseeing teams of technology experts and data analysts and guiding them towards automated processes. I have extensively interacted with Microsoft SharePoint and continually set up SharePoint sites to facilitate collaboration across geographical borders. For the past 20+ years, I have become well-versed in data wrangling and scraping, Quality Operations troubleshooting, and workflow design. My pursuits have challenged multiple aspects of my intellect, including organization, creativity, problem solving, and multitasking. During my career, I have managed a team of over 150 Customer Service technicians, implemented a rollup to monitor over 200 Quality Specialists, and most recently, I built Python scripts to scrape and wrangle data every 10 minutes and send relevant system alerts in real-time. I am proficient in Microsoft SharePoint, Power BI, Python, CCPulse+, K2 Smart Forms, Avaya, Verint, and Lean Six Sigma.Let’s connect and talk about data analytics, employee engagement, and management of business systems.
Listed skills include Lean Six Sigma, Sharepoint, Training, Integration, and 13 others.
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Oversaw a team of data analysts oversees and uptrained them in MS Power Apps and Power BIBuilt custom Python scripts to scrape data from CCPulse+ and stored it in a MS SQL Server every 10 minutes.Designed and administered SharePoint sites for the Quality Operations departmentImplemented custom Python scripts to automate manual tasks completed using spreadsheets
Lawrence, Ks
Collaborated with customer designers to integrate InfoPath forms with SharePointDeveloped a survey form in SharePoint to gather customer requirements and used SharePoint designer to create customer workflowsUsed Avaya data and an SQL query to implement weekly and monthly rollups to evaluate 200 Quality SpecialistsDesigned a monthly report to track coaching compliance for Operations Supervisors
Lawrence, Kansas Area
Interviewing, hiring, training, and onboarding specialistsProvided support for multiple call center channelsAssigned and monitored workload among specialistsPrepared and delivered performance evaluations to support continuous employee developmentWrite and deliver performance evaluationsContinuous employee development
Lawrence, Kansas Area
•Work-at-Home Operations Representative for Lawrence, Richmond, and PhoenixActed as the Point-of-Contact for Deltek timekeeping in LawrenceRecorded call monitors to facilitate trackingPerformed Ad Hoc reporting as required for operations
Lawrence, Kansas Area
Development of Call Center RepresentativesQuality call monitoring and reportingTracking attendance and compliance
Other employees you can reach at maximus.com. View company contacts for 11162 employees →
Patricia Melendez
Colleague at MaximusFrisco, Texas, United States
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Sahil Khilji
Colleague at MaximusJaipur, Rajasthan, India
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Lawrence Mallory
Colleague at MaximusRichmond, Virginia, United States
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Brandy Guy
Colleague at MaximusRunnells, Iowa, United States
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KL
Kelly Lashley
Colleague at MaximusGreater Bristol Area, United Kingdom
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Laurie Yamada
Colleague at MaximusRancho Cordova, California, United States
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TC
Taylor Cole
Colleague at MaximusMemphis, Tennessee, United States
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LB
Latiqua Boddie
Colleague at MaximusRocky Mount, North Carolina, United States
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NM
Narendra Mikkilineni
Colleague at MaximusFolsom, California, United States
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KM
Kellie Murphy
Colleague at MaximusKingston, Pennsylvania, United States
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Quick answers generated from the profile data available on this page.
Mark Hackman works for Maximus.
Mark Hackman is listed as Sr. Manager at Maximus.
AeroLeads has found 1 work email signal at @gdit.com for Mark Hackman at Maximus.
AeroLeads has found 2 phone signal(s) with area code 703 for Mark Hackman at Maximus.
Mark Hackman is based in Lenexa, Kansas, United States while working with Maximus.
Mark Hackman has worked for Maximus and General Dynamics Information Technology.
Mark Hackman's colleagues at Maximus include Patricia Melendez, Sahil Khilji, Lawrence Mallory, Brandy Guy, and Kelly Lashley.
You can use AeroLeads to view verified contact signals for Mark Hackman at Maximus, including work email, phone, and LinkedIn data when available.
Mark Hackman holds Bachelor Of Science, Data Management/Data Analytics, Data Management/Data Analytics from Western Governors University.
Mark Hackman is listed with skills including Lean Six Sigma, Sharepoint, Training, Integration, Call Centers, Management, Interviews, and Onboarding.
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