Mark Haddad Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, United States

* Collaborated with cross-functional teams to design new software products for mitigating financial risk across various verticals.* Established expertise in Generative AI through conducing competitive analysis and AI risk management vendors to inform partnerships, Gen AI curriculum development for up-skilling, and creation of new use cases to streamline product discovery and design.* Facilitate workshops and brainstorming sessions by employing design thinking methodologies to generate innovative product ideas & refine existing products* Researched and developed use cases for upcoming tech trends like Generative AI, quantum computing, blockchain & digital assets, and the Metaverse, with a focus on the financial industry. * Established communities for emerging technologies such as the Metaverse, AR/VR/XR, and provided integration guidance for new and existing products

Moorestown, New Jersey

* Manage a ship scan group to collect 3D LiDAR point cloud data of ships and buildings to maintain a digital twin to reduce the cost to preform engineering analysis’s and related expenses* Processed and distributed the obtained data for other teams to use for critical analysis to aid further construction and maintenance * Reduced company travel costs by providing engineers with accurate models to be able to work remotely to conduct backfit and topside analysis* Created multiple VR/AR applications utilizing Microsoft’s HoloLens to expedite the preparation and execution standard ship analysis procedures* Performed technical demos and presentations of VR/AR projects to multiple high ranking Navy and Army officers to help win vital contracts over other DoD contractors* Collaborated with project leads at Microsoft and Epic Games to create immersive solutions to allow remote teamwork on VR/AR projects to adjust for WFH mandates

New York, New York

Synthesio IT Account Management Intern * Solved critical dashboard issues enabling clients to enhance brand awareness by using Synthesio’s sentiment analysis platform* Collaborated directly with tech & marketing leads of Shell, Deloitte, Facebook, Nasdaq, etc. to guarantee clear & effective utilization of the Synthesio software.* Quickly adapted to Synthesio’s admin dashboard in order to proactively & efficiently troubleshoot 100+ client accounts.* Proactively addressed tickets to facilitate quick resolution while collaborating across multiple departments, ensuring positive customer satisfaction