Mark Hagan Email & Phone Number

Client: Lighthouse TechnologiesClient Customer: BeldenRole: Project Manager, CybersecurityProject management across various Cybersecurity initiatives at Belden including Event Monitoring (SIEM), Data Classification (Policy/Tool), Configuration Management, Vulnerability Management, and Vendor Security Assessments.Client: Lighthouse TechnologiesClient Customer: BeldenRole: Project Manager, SAP ERP Technical UpgradeMigration of SAP ERP environment to new hardware/server platform.Client: Lighthouse TechnologiesClient Customer: BeldenRole: Project Manager, Global Procurement InitiativeDeployment of Zycus cloud based procurement solution providing Purchase to Order (P2O) and Spend Analytics capabilities for selected Belden business units in the US, Canada, and Netherlands. Client: Lighthouse TechnologiesClient Customer: Luxottica RetailProject Manager, Cutover / Hypercare Lead - GMO ProjectTransition Peru, Chile, Columbia, Ecuador from legacy SAP system (GMO) to SAP FMS. Scope included Master Data, Logistics, Finance, POS End of Day, BW, and Reporting.Client Customer: Luxottica RetailProject Manager, Cutover / Hypercare Lead - Ciao! Luxury ProjectDeployment of POS (Oracle Micros) and transition into SAP FMS for US based Oliver Peoples, ILori and OSA brands. Scope included Master Data, Logistics, Finance, POS End of Day, BW, and Reporting.Client Customer: Luxottica RetailHypercare Lead, Project MosaicDeployment of new HR portal, transition to SAP HCM for all employee ROR, transition of Payroll functions to ADP, transition of leave processing to Sedgwick.Client Customer: Luxottica RetailProject Manager, Cutover/ Hypercare Lead - EyeCon ProjectPearl Vision Corporate Pilot (10 Stores). Transition to new cloud based POS (AcuityLogic) integrated with LUX SAP FMS for Master Data, Inventory, back-end transaction processing and reporting.

Client: Lighthouse TechnologiesClient Customer: Luxottica RetailRole: Project Manager, Cutover / Hypercare Lead - Hana ConversionSAP (ECC & BW) enhancement / support pack upgrade and migration from Oracle DB platform to HANA.Client: Lighthouse TechnologiesClient Customer: Luxottica RetailRole: Project Manager, Cutover / Hypercare Lead - Sunglass Hut (SGH) Turkey / DenmarkDeployment of POS (Oracle Micros) and transition to SAP FMS for all SGH stores in Denmark and Turkey. Scope included Master Data, Logistics, Finance, BW, Reporting and outsourcing 1st level support to POS service provider in Turkey.Client: Lighthouse TechnologiesClient Customer: Luxottica RetailRole: Project Manager, Cutover / Hypercare Lead - Sunglass Hut (SGH) EuropeDeployment of POS (Oracle Micros) and transition to SAP FMS for all SGH stores in Germany, Austria, Italy, Belgium, and Netherlands. Scope included Master Data, Logistics, Finance, BW, Reporting and outsourcing 1st level support to POS service provider in Italy.Client: Lighthouse TechnologiesClient Customer: Luxottica RetailRole - Project Manager, Hypercare Lead - Envision Optical Phase 2Transition of the Pearle Vision Corporate, Sears and Target Optical businesses to internal Luxottica POS Standard and SAP FMS. Scope also included integration with reporting systems, third party systems and other Luxottica applications.Client: XpedexSales Data Analysis / Reporting

Responsible for delivery of a $2M per annum HR and Learning solution portfolio supporting business needs on a worldwide basis and management of a team of 10-15 HR professionals supporting those objectives. Scope of responsibilities included strategy definition, solution portfolio management, requirements definition, request for proposal and selection, program management, change management, communications, IT engagement, and HR functional engagement.

Managed Support Knowledge Management program initiatives across multiple business units. Scope of responsibility included strategy definition, search engine capabilities, knowledge repository consolidation and identifying future opportunities with an emphasis on standards and common solutions/implementations.

Managed a global, virtual team of 15 responsible for the execution and delivery of IT support services addressing infrastructure related needs for 33,000 internal users and 4,000 external partners in over 50 countries. Responsibilities included ownership of all Level-1 IT Help Desks, remote support, on-site field support, and infrastructure Account Administration functions globally.

Accountable directly to the IT Technology VP to serve as the infrastructure liaison for specific Business Units. Responsibilities included understanding business strategic directions, aligning IT infrastructure activities to business plans, providing effective communications, and serving as an escalation contact.

Accountable directly to European Regional IT Director to serve as the infrastructure liaison in the Europe, Middle East Africa region for all IT business solution teams. Responsibilities included ensuring delivery of infrastructure initiatives/components tied to IT business solution initiatives and serving as an escalation contact.