Mark Haines-Eynon work email
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Mark Haines-Eynon personal email
I am an experienced PMO and change management professional with extensive operational management, strategic and leadership skills. These have been developed through a career in project and programme delivery, principally in the Financial Services and IT business arena, but also in the public sector. I Have a real passion for developing people. Understanding the critical role of the human aspect/impact of a business’ success and the working relationships within/between organisation’s functional areas. Effectively accomplished whilst maintaining a focus on delivery, using a co-operative and partnership based management style.Specialties:• PMO - Programme/Project Governance Implementation and Management• Change Management, Delivery and Control• Organisational Change particularly people change management• Relationship Building and Stakeholder Management.• Communications processes • Performance Managment competency framework development.
Change Pulse Ltd
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Owner And DirectorChange Pulse LtdShrewsbury, Gb
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Owner/DirectorChange Pulse Ltd Apr 2015 - Present
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Interim Project ManagerWest Hertfordshire Teaching Hospitals Nhs Trust Sep 2022 - Aug 2023Watford, England, United KingdomWorking with the NHS Hospital Trust and their 3rd party provider, System C (formerly Clevermed) to Project manage the implementation of BadgerNet Maternity and Neonatal systems in WHHT Hospitals and across the community midwifery teams. Before joining the team this major programme of change for the Trust’s Maternity unit, had been experiencing some delays in many areas of delivery. Working very closely with both the Trust and the 3rd party providers (including the Trust’s IT partner ATOS), I mobilised the delivery, developed a strong engagement and communication model across all parties. There was an excellent ‘can do’ team attitude and this resulted in very successful delivery of both the Badgernet Neonatal and Maternity applications into the Trust as planned (and budgeted) in February and March 2023. -
Program ManagerNhs Trust Dec 2021 - May 2022Shropshire, England, United KingdomInterim Assignment with NHS Hospital Trust to mobilise and kick-off a major EPR change programme. -
Project ManagerLocal Government Pension Schemes Aug 2019 - Aug 2021Midlands, England, United KingdomWorking with eight Midlands-based local government pension schemes, partner funds, as an interim ‘project management’ support, to address the challenge of delivering Investment Pooling. • Implementing formal, proactive programme management and control of pooling delivery.• Partner Fund Support Office (PSO) established, with permanent resources recruited.• Established and lead the delivery of “Good Governance” practice and oversight in line with statutory requirements.• Building relationships, a partnership (collaborative) culture across all parties, Partner Funds and the Investment Pooling Company to move pooling forward effectively.
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Programme ConsultantSynergy (For Bucks Ccg) Mar 2019 - Jun 2019AylesburyChange Management/stakeholder engagement support to a Portfolio of Digital Transformation Programmes, using Agile delivery methods (JIRA based).
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Head Of Client Relationships & Change Management (Interim)Hcl Insurance Bpo Services Ltd. Sep 2016 - May 2017United Kingdom• Day to day management of the Change Delivery function.• Restructured function to provide management and oversight of end to end client change delivery.• Implemented organisational and efficiency related improvements in the function.• Work with IT delivery to fine tune and improve the Systems Development Life Cycle. • Successful delivery of specific non-BAU change related items as they are identified.• Provide consultancy and management oversight of new business bid opportunities.• Mobilisation of a major Business Transformation Programme. • Recruited a permanent head of function, smooth and successful handover.
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Programme ManagerFinancial Services Nov 2015 - Nov 2016LichfieldWorking for a major (mutual) Financial Services Client to implement a new business proposition and delivery channel to its members and potential members. Biggest change programme the organisation has taken on, Agile delivery methodology. Programme also aided defining/refining Change delivery disciplines (process and practice) in the organisation.
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AssociatePen Partnership Llp May 2015 - Dec 2015Working with Pen Client to mobilise (and manage) PMO for a major change programme and provide Programme management consultancy. -
Head Of Change Management And DeliveryAdmin Re Uk Services Ltd Oct 2012 - Mar 2015Telford, United KingdomInitially an interim assignment (3 month contract) to work with the Head of Strategic Change to implement an organisational ‘step change’ in Project Management governance, control and capability. Contract extended 6 months in January 2013, I assumed the ‘Head of’ for the function and restructured the function to be a client facing, portfolio aligned, change delivery function. This work has included full capability assessment, with plans to strengthen the capability currently being implemented. In parallel to the people change, robust project/ programme governance controls have been implemented and a clear, structured approach to project prioritisation and resource planning has been introduced, the backbone of which being the implementation of a project management tracking and management tool (PPM). In April 2013 I converted from an interim contract to a permanent one.
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Interim Programme DirectorHcl Europe Mar 2012 - Sep 2012Working with one of HCL’s biggest UK clients developing a Capability Development Programme. The purpose of the programme was articulate key risks and implications of current supply and demand and provide a platform/framework for transforming capability through: Recognising and emphasising the capability which currently exists, increasing capacity to address gaps and to provide additional options for change delivery and Growing that capability through coaching and training.
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Head Of Corporate Programme Management Office/Interim ManagementHcl Ibs Jun 2010 - Feb 2012My initial brief was to create a Corporate Programme Management Office (PMO) capability for the organisation. Following successful completion of this I was retained to work on various programmes of activity within the business in particular new business/bid opportunities and organisational change, supporting the Chief Operating Officer and working alongside his senior management team.
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Lorenzo Communications LeadNhs Cambridgeshire & Peterborough Foundation Trust Jul 2009 - Dec 2010Planning and execution of the communication to support the design and implementation of Lorenzo, a new clinical system information system. It is a multi-user system that will be used by admin and clinical staff in maintaining electronic patient records. The work requires engagement at all levels within the Trust to build confidence and buy-in and ensure active participation in the change process that accompanies this development.
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Project/Business ConsultantColoplast Oct 2008 - Jul 2009Independant consultant providing project and business consultancy for a new employee and knowledge sharing portal for 7,500+ employees. -
Business Transformation - Project ManagerDiligenta Feb 2008 - Aug 2008Part of the Organisation's Business Transformation Programme looking at all aspects of the Business Process Outsource Delivery. Specifically the business change/transformation aligned to improved customer experience (for Diligenta's Client customers) and productivity/process improvement/efficiencies. -
Programme Office ManagerDiligenta Apr 2006 - Feb 2008Developed and Implemented a full Programme Office Management, Reporting and Governance function (PMO). Key results:- MI and supporting procedures to provide all round visibility to project/programme performance- Culitvated positive perception/relationship of PMO both internally and with Diligenta Client (Governance processes with a human touch)- Responsibility for capacity planning, prioritisation and resource management -
Organisation Development Manager ItPearl Assurance Jun 2000 - Apr 2006Responsible for the establishment of a number of key IT operational support functions and delivery of all aspects relating to people (operational and cultural). Initially this took the form of a major transformation programme. -
Hr ConsultantLife Services Oct 2003 - Oct 2004Secondment in the companys Human Resources function, focussed on Key HR projects,delivering; Competency Framework (core competencies and management competencies) - Major site closure redundancy planning and delivery - Annual bonus scheme for staff who had left the organisation through redundancy
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It Skills Group ManagerAlliance & Leicester Apr 1999 - Dec 1999Managing a team of IT professionals, to ensure that appropriate levels of highly competent and positively motivated pools of resource are available to all aspects of the systems development process. Part of a major change programme within Alliance & Leicester IT.Directly responsible for the professional and personal development of the Programme Managers and Project leaders (45 people, split over two sites, Liverpool and Leicester) in Alliance & Leicesters Business Systems Delivery department, the major part of the groups IT function. -
Is Strategy ManagerPearl Assurance Oct 1997 - Apr 1999A member of the IS management team, reporting to the IT Director. Managing a team of external consultants to develop an IT Strategy. Through interviews and discussions with the Directors of the company, developed a clear understanding of their Business Principles. Using these principles delivered a Statement of IT Direction that fully supported Pearls Business Strategy. -
Business ConsultantAllied Dunbar 1991 - 1997
Mark Haines-Eynon Skills
Frequently Asked Questions about Mark Haines-Eynon
What company does Mark Haines-Eynon work for?
Mark Haines-Eynon works for Change Pulse Ltd
What is Mark Haines-Eynon's role at the current company?
Mark Haines-Eynon's current role is Owner and Director.
What is Mark Haines-Eynon's email address?
Mark Haines-Eynon's email address is ma****@****nts.com
What skills is Mark Haines-Eynon known for?
Mark Haines-Eynon has skills like Change Management, Business Transformation, Program Management, Business Process, Governance, Pmo, It Strategy, Project Portfolio Management, Stakeholder Management, Strategy, Management, Project Delivery.
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