Mark Hakin Email & Phone Number

As a Store Manager at Hobby Lobby, I lead a team of over 30 associates to deliver excellent customer service, maintain high standards of merchandising, and achieve sales and profitability goals. I have been in this role for over a year and a half, and I have successfully overseen the opening of a new store location, increased customer satisfaction ratings by 15%, and reduced employee turnover by 10%.With over 10 years of experience in retail management, I have developed strong skills in training, coaching, and motivating staff, as well as managing inventory, budgets, and operations. I have a passion for creating a positive and engaging work environment, where associates can grow and thrive. I also have a background in hospitality administration and criminal justice, which gives me a unique perspective on customer service and security. I am always eager to learn new things and take on new challenges, and I strive to achieve personal and organizational goals.

Listed skills include Training, Customer Service, Team Building, Visual Merchandising, and 4 others.