Mark Hanscom Email & Phone Number

Newton, Massachusetts, United States

• IT Project Manager - EMR System Implementation
• Write RFP
• Facilitate Vendor Selection
• Manage Implementation
• Facilitate Change Management

Rahway, New Jersey, United States

• Facilitator:Product Management
• Sourcing new, alternative, and next generation devices.
• Testing and Evaluation for fit and function all optional equipment.
• Established and managed inventory control systems and protocols.
• Installation, end user, sales and customer care support.
• Work with Lab to test, evaluate and perform quality control on new and innovative products.Quality Control and Management

Waltham, Massachusetts, United States

• Spearheaded efforts to deploy Perpetual Demand Generation to multiple business units.
• Built online software trial and registration system with global regulatory and customer security features.
• Liaison with multiple global business units on web presence as part of the online customer experience
• Designed and built a global order tracking application for users to track orders from manufacturing to international cross dock to delivery.
• Trained thousands of end users worldwide in multiple digital marketing processes, programs and analysis.
• Integrated digital marketing insights, reporting and analysis with Salesforce.com to empower sales reps with customer insights.

Dedham, Massachusetts, United States

• A consulting business focused on strategy, business processes and technology infrastructure problems faced by growing businesses, acting to bridge the gap between business needs and technical resources.DBE Industrial.
• Develop business strategy to enhance product line by adding a Consumer Direct model
• Established an eCommerce solution to support key business opportunity including: websites, shopping cart, transaction processing and SEO
• Implemented email marketing, social networking, online advertising and live event campaigns Grignard Company, Newark, NJ
• Designed and facilitated production of an industry first, visual interactive product guide used primarily for international sales teams
• Implement interactive business infrastructure including electronic document control, hosted disaster recovery, Sales Force Automation

Dedham, Massachusetts, United States

As Chief Information Officer at Wellesley Information Services, I was responsible for setting strategy for, staffing, and ongoing leadership of the following core business units:IT and Infrastructure, Data Services, Production, Web ServicesDrove migration of company product offerings from traditional print products to online, fee for service.

Dedham, Massachusetts, United States

Conceptualized, developed and managed, first in market, multimedia training product line. - Sourced and managed video production vendor and designed interface - Managed product development and deployment process and schedules - Success led to Multimedia Division General Manager Position, multimedia product line; captured 54% profit margins with 65% annual.

Dedham, Massachusetts, United States

Dedham, Massachusetts, United States

I took almost a year off from managing people to focus on the technology, systems and infrastructure needs of this rapidly growing business. Developed a matrix of inhouse and outsourced technologies to best address needs of the business while maintaining cost effectiveness.Forged a technological and cooperative personnel relationship with our parent.