Mark Harris Email & Phone Number

Florida, United States

Chandler, Arizona, Us

Pembroke Pines, Fl, Us

Responsible for acquisitions and training of acquisitions specialists.Cultivating and maintaining relationships with investors.Responsible for marketing and coordinating the sale of properties with sellers, buyer,s and title companies.

Pembroke Pines, Fl, Us

Responsible for recruiting, loan officer onboarding, loan officer development Restructured loan officer onboarding program as part of initiate to increase employee knowledge for an elite customer experience Responsible for nurturing relationships with referral partners, account executives and key vendorsUtilized technology to develop process for acquiring revenue generating partners resulting in over $30,00,000 in funded volumeStreamlined operations process increasing communication and processing effectiveness resulting 3x increase in production

Hauppauge, New York, Us

Reviewed business financials, marketing strategies, and operating procedures and recommended areas for improvement.Managed and nurtured relationships with 50+ Active Referral Partners. Responsible for file structure, submission, and managing files through closing. Reviewed business financials, marketing strategies, and operating procedures. Advised on new tactics and strategies for revenue growth and expense reduction. Top producer award earned 8 times during tenure.72 Million in funded loans during tenure.I review all incoming clients refereed from business bankers, finance professionals, and lending groups.

Mapped sales and client intake process to deliver seamless successful case process for clients. Managed continuous improvement initiatives to increase new client acquisitions by 150%. Increased client satisfaction 50% by streamlining the case process.Developed and managed all operations for file intake and mitigation process.Manage advertising budget, payroll, AR & APEducate/keep staff up to date with new programs and developments

Business consulting and off shore contact center management for US based businesses Helped clients cut customer service cost by up to 75% resulting increased revenue Successfully serviced and managed 4 different industries Consistently delivered all clients a 3x + return on investment through qualified live transfer leadsResponsible client acquisition, budget management, Q & A

Retrained sales force to be more efficient, increased closed opportunities 80%Worked with current management to develop new onboarding process in an effort to increase employee program knowledge, earnings and overall job satisfaction. Trained management on data analytics, KPI's and how to properly translate that information to better coach sales team and operations. Streamlined operations process for a better customer experience Overall increased sales 45%, improved employee retention, streamlined all processes cutting customer intake time by 50%.

Us

Assist loan officers with prospecting, file submission, and loan closing. Interacted with lender reps, title companies, and underwriters.Update staff on daily guidelines/Program Updates.Consistent top producer.

Responsible for reviewing and pre-qualifying potential loans, interviewing, training, structuring loans, stream line loan processing system, and lead management. Consistently exceeded monthly goals as a top producer.Supervised team of 8 - 10 Junior & Senior loan officers. Organize and facilitate weekly training meetings.

Us

Managed 15 Locations & 25 - 30 EmployeesResponsible for Over 1 Million Dollars in inventoryResponsible for hiring, training, facilitating meetings, inventory, and payroll. My market spanned over a 50-mile radius and was very depressed when I was promoted to the position. After months of hard work and new ideas, we were one of the top markets in the state and county, our goal was increased to 4x the amount from my start date.

Marketing

2003, Marketing/Marketing Management, General