Pre and post sale inspector for residential and commercial properties including: structural inspection, sewer scope inspection, in-ground pool inspection, wood destroying organism inspection, and thermal imaging.

As a resident and General Adjuster I have handled all types of Residential and Commercial property claims ranging from the minor $1,000 broken door claims up to a multi-million dollar commercial exposures. My experience includes claims involving structural damage, contents and ALE, business income/extra expense, fidelity/fraud, and manufacturing/production losses. I also have experience handling claims that involve Public Adjusters, TPA's, mediation, appraisal, and deposition. I have worked based in the state of Wisconsin and traveled extensively handling claims throughout the state as well as the entire Midwest. I have also handled a 5 state southeast US territory, and various claims in the Northwest and Southwest area of the US. I pride myself in maintaining a strong focus on customer service and communication whether that be with insureds, agents, other company and team members, or outside vendors. Other skills and responsibilities are available via my resume.

Handled first party property residential and commercial losses throughout the state of Wisconsin with some third party assists. Claims were handled from initial setup and contact through conclusion. Dealt with coverage questions,coverage interpretation, damage assessment, Xactimate Estimating, Contents inventory and replacement/repair reimbursement processes. Experienced with claims involving subrogation, SIU, I/A retention and supervision, and difficult customer service files, including phone handling of storm or problems files in other states.

As Project Manager I provide professional and timely communications and coordination of: • Emergency temporary Board up, including scene and building security. • Emergency fire, smoke, water/moisture/contamination, and storm mitigation, including Haz-Mat and crime scene cleanup.• Damage identification, loss scoping and estimating utilizing Xactimate, Symbility, and Clerk of the Works and other similar T & M loss summary methods. • Repair and restoration project management, and risk control consultations. In addition to project management I am involved with, and available for, local and national continuing education session and seminar presentations of various industry related topics, including Wisconsin insurance agency certification credits, and providing internal industry training at Servicemaster. I maintain IICRC water and drying designations, and am a HCRI Certified Commercial & Residential Roof Inspector. I have worked as an appraiser, and am available for full or partial appraisal services including acting as an umpire.In cooperation with customers, adjusters and insurance companies, property management firms, risk managers, and the communities we serve, I strive to provide exemplary customer service, and to deliver on the Servicemaster promise of always producing the most advanced, professional and dependable service in the industry.

Large loss property claims specialist with experience as a General Adjuster. Experience and expertise handling primarily larger, more involved first and third party commercial and residential property claims both regionally and nationally. Experienced with claims involving subrogation, litigation, appraisal, and complex coverage issues. Catastrophe response team experience. Serve as a company-wide resource for coverage interpretations and evaluations. Provide internal training seminars, National PLRB session presenter, and assist with presentations for Wisconsin Agency CE certification.HAAG Certified Commercial & Residential Roof Inspector.

Large loss property claims General Adjuster. Experience and expertise handling primarily larger, more involved first and third party commercial and residential property claims on a national level. Experienced with claims involving subrogation, litigation, appraisal, and complex coverage issues. Catastrophe Response Team member. Serve as a company-wide resource for coverage interpretations and evaluations. Provide internal training seminars, National PLRB session presenter, and co-present courses for Wisconsin Agency CE certification.

Handled primarily medium to large first and third party property losses in Wisconsin with more complex claim dynamics, coverage questions, and coverage interpretations. Experienced with claims involving subrogation, litigation, and appraisal.Catastrophe Response Team member. Served as a company-wide resource for varied property claims issues and questions. Provided internal training seminars, National PLRB session presenter, and co-present courses for Wisconsin Agency CE certification.

Field adjuster handling all types of small to medium sized property insurance claims. Worked on initial use of estimating software, prepared branch industry connection resource guides, and presented varied topic internal property insurance sessions.

Owned and operated insurance sales office with one employee. Sold Residential and Commercial Property, Casualty, Life, and Health insurance.