Mark Hatton Email & Phone Number

Peterborough, England, United Kingdom

National

Responsible for the development process of Lifetime Training's new and existing apprenticeship programmes across multiple sectors and the management of a team of technical Curriculum Design Specialists.

National Coverage

As a CDM I held a wide range of responsibilities, primarily I was project managing the development of trailblazer delivery models and resources across several business skills and management standards for work-based learning delivery. I was responsible for the creation of bespoke apprenticeships (frameworks and standards) to meet client needs in the.

Peterborough, United Kingdom

Following redundancy at Learn Direct in 2015 I completed some consultancy work for clients (generally smaller providers) in the apprenticeship industry. My work was based around ensuring compliance and protection of funding as well as quality assurance and staff development. This involved the creation and implementation of processes and procedures, staff.

Peterborough, United Kingdom

 SME (Subject Matter Expert) for Customer Service Combined qualifications Level 2 & 3. Leading in setting up assessment processes and writing of assessment materials for all new Business Skills qualifications. Planning and delivering Quality Assurer and assessor development training in 2014, ongoing in 2015 on a national basis. Quality Assuring Business.

East Anglia

Planning and delivering NVQ Qualifications in Retail, Customer Service, Team Leading and Management to Level 3 and Key Skills to Level 2. Ensuring that learners are recruited to government funded qualifications, visited once a month, supported through their qualification with learning issued and assessed ensuring clear progression is demonstrated and timed.

Peterborough, United Kingdom

Management of all aspects of store business protection including apprehension of shop lifters, wastage control, building security and customer health and safety. Responsible for agreeing/meeting targets and deadlines, controlling pay, holiday quotas, forward planning, implementing strategies for success and development, managing recruitment, staff.

Peterborough, United Kingdom

Responsible for all aspects of the day-to-day running of various sections which included customer service, agreeing/meeting targets and deadlines, controlling pay, holiday quotas, forward planning, implementing strategies for success and development, managing recruitment, training and staff performance managing teams of people varying from 12 to 85..

Various

I worked my way through the ranks to achieve the position of store manager within 7 years. Responsible for all aspects of the day-to-day running of the store with an annual turnover of £1.8million. This included sales of white goods