Mark Hayes

Mark Hayes Email and Phone Number

Test Manager @ NatWest Group
Edinburgh, GB
Mark Hayes's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
Mark Hayes's Contact Details

Mark Hayes personal email

n/a
About Mark Hayes

- 25 years testing experience - Over 22 years experience in Finance/Banking (Retail & Investment) - ISEB ISTQB Foundation Certificate in Software TestingTechnical Summary : Hardware/Operating Systems/Networks:AS4OO, IBM Mainframe, IBM and compatible PCs, Sequent, Unisys, OS/400, MVS, TSO, CICS, DB2, Unix (Oracle), MSDOS, OS/2, Windows (3.1, ’95, ’98, NT & XP), Sco-Unix, MCP, PC, Client/Server, Novell, SQL Server (Enterprise Manager/Query Analyzer), Oracle 11iSoftware/Tools and Programming:Microsoft Office, Lotus Notes, COBOL, PL/1, Rumba, QA-Run, TestBench400, Bespoke Test tools, Informix, Visio, ABC Flowchart, QMF, File-Aid, CompareX, Pro-Edit, Visual Source Safe, Test Director, Mercury Quality Centre, TOAD, PVCS Tracker, Chordiant, Editplus, CMD

Mark Hayes's Current Company Details
NatWest Group

Natwest Group

View
Test Manager
Edinburgh, GB
Website:
natwestgroup.com
Employees:
42759
Mark Hayes Work Experience Details
  • Natwest Group
    Test Manager
    Natwest Group
    Edinburgh, Gb
  • Rbs
    Test Manager
    Rbs Feb 2017 - Present
    Edinburgh, United Kingdom
    Working on a number of payments projects including PSD2 – tasks included: • Prepare Test Estimation with details of effort and resourcing across the projects• Add franchise specific details to the program Test Strategies and create individual Test Plans with details of how and what testing will be performed.• Prepare and execute UAT using Quality Centre• Perform UAT & Manage Test execution with Business Stakeholders: coordinating testing with Testing Team and Business… Show more Working on a number of payments projects including PSD2 – tasks included: • Prepare Test Estimation with details of effort and resourcing across the projects• Add franchise specific details to the program Test Strategies and create individual Test Plans with details of how and what testing will be performed.• Prepare and execute UAT using Quality Centre• Perform UAT & Manage Test execution with Business Stakeholders: coordinating testing with Testing Team and Business Stakeholders, ensuring the execution is on schedule• Manage Defects in Quality Centre to ensure that defects are reported, fixed, retested and closed within the agreed SLA • Produce Daily status report: reporting details of Progress, Plans, Risks, Issues, Dependencies and defect details with the agreed metrics. Show less
  • Apg Asset Management
    Test Coordinator
    Apg Asset Management Feb 2016 - Nov 2016
    Heerlen
    Test Coordinator and Defect Manager, working on the new investment accounting and reporting capability of APG Asset Management and enable the transformation to a new operating model. Implementing Geneva, the new accounting application – tasks included: • Supervision of test resource to deliver defined project deliverables• Review of test requirements/cases to ensure quality and coverage• Creation of regular status reports to validate progress and highlight issues• Perform… Show more Test Coordinator and Defect Manager, working on the new investment accounting and reporting capability of APG Asset Management and enable the transformation to a new operating model. Implementing Geneva, the new accounting application – tasks included: • Supervision of test resource to deliver defined project deliverables• Review of test requirements/cases to ensure quality and coverage• Creation of regular status reports to validate progress and highlight issues• Perform Integration test & Manage Test execution, coordinating activities with Test, development and Business Analysts, ensuring the execution is on schedule• Defining the new Defect Management process and manage Defects in Quality Centre. Setting defect priorities and ensuring defects are correctly reported, fixed, retested and closed within agreed project metrics• Apply Risk Based Testing at planning and execution stages, adjusting to meet changing priorities and timescales as necessary Show less
  • Royal Bank Of Scotland
    Uat Manager
    Royal Bank Of Scotland Mar 2012 - Jan 2016
    Edinburgh, United Kingdom
    Working on Industry-wide payments projects – tasks included: • Prepare Test Estimation with details of effort, budget and resourcing using MSP• Prepare Test Strategy and Test Plan with details of how and what testing will be performed.• Manage Test Design with business stakeholders and ensure all requirements are covered in the test design.• Prepare and execute UAT using Test Director• Conduct daily test meeting with Project Manager, Business Analysts and Business… Show more Working on Industry-wide payments projects – tasks included: • Prepare Test Estimation with details of effort, budget and resourcing using MSP• Prepare Test Strategy and Test Plan with details of how and what testing will be performed.• Manage Test Design with business stakeholders and ensure all requirements are covered in the test design.• Prepare and execute UAT using Test Director• Conduct daily test meeting with Project Manager, Business Analysts and Business stakeholders to share the progress and plans.• Perform UAT & Manage Test execution with Business Stakeholders: coordinating testing with Testing Team and Business Stakeholders, ensuring the Execution is on track as per the Test Plan.• Manage Defects in PVCS to ensure that defects are reported, fixed, retested and closed within the agreed SLA • Produce Daily status report: reporting details of Progress, Plans, Risks, Issues, Dependencies and defect details with the agreed metrics. Show less
  • Royal Bank Of Scotland
    Senior Uat Analyst
    Royal Bank Of Scotland Sep 2011 - Mar 2012
    Edinburgh
    Working on Account Migration project – tasks included: • Preparation of UAT Traceability• Map test cases to requirements in Test Director• Prepare scripts and execute UAT using Test Director• Perform UAT: ensuring the Execution is on track as per the Test Plan.• Manage Defects in PVCS to ensure that all defects are reported, fixed, retested and closed within the agreed SLA • Produce Daily status report: reporting details of Progress, Plans, Risks, Issues… Show more Working on Account Migration project – tasks included: • Preparation of UAT Traceability• Map test cases to requirements in Test Director• Prepare scripts and execute UAT using Test Director• Perform UAT: ensuring the Execution is on track as per the Test Plan.• Manage Defects in PVCS to ensure that all defects are reported, fixed, retested and closed within the agreed SLA • Produce Daily status report: reporting details of Progress, Plans, Risks, Issues, Dependencies and defect details with the agreed metrics. Show less
  • Lloyds Banking Group
    Uat Test Lead
    Lloyds Banking Group Jul 2010 - Sep 2011
    Edinburgh, United Kingdom
    Working on Integration project – tasks included: • Preparation of UAT Traceability• Prepare scripts and execute UAT using Quality Centre• Perform UAT: coordinating testing with UAT and SIT, ensuring the Execution is on track as per the Test Plan.• Manage Defects in Quality Centre to ensure defects are reported, fixed, retested and closed within the agreed SLA • Produce Daily status report: reporting details of Progress, Plans, Risks, Issues, Dependencies and defect… Show more Working on Integration project – tasks included: • Preparation of UAT Traceability• Prepare scripts and execute UAT using Quality Centre• Perform UAT: coordinating testing with UAT and SIT, ensuring the Execution is on track as per the Test Plan.• Manage Defects in Quality Centre to ensure defects are reported, fixed, retested and closed within the agreed SLA • Produce Daily status report: reporting details of Progress, Plans, Risks, Issues, Dependencies and defect details Show less
  • Ulster Bank
    Uat Analyst
    Ulster Bank Jun 2008 - Jul 2010
    Belfast, United Kingdom
    Working on Corporate Internet Banking project – tasks included: • Preparation of UAT Traceability for Payroll and Payments (BACS, CHAPS, Faster Payments, International payments)• Map test cases to requirements in Quality Centre• Prepare scripts and execute UAT using Quality Centre• Perform UAT: ensuring the Execution is on track as per the Test Plan.• Logging Defects in PVCS to ensure any potential issues are reported, fixed, retested and closed
  • Fujitsu
    Senior Uat Analyst
    Fujitsu Mar 2007 - Jan 2008
    Belfast, United Kingdom
    Working on Government HR Management solution – tasks included: • Preparation of UAT Traceability for Payroll and Oracle HR solution• Map test cases to requirements in Quality Centre• Prepare scripts and execute UAT using Quality Centre• Stakeholder Management to ensure all requirements are defined correctly• Perform UAT: ensuring the Execution is on track as per the Test Plan.• Logging Defects in Quality Centre to ensure any potential issues are reported, fixed… Show more Working on Government HR Management solution – tasks included: • Preparation of UAT Traceability for Payroll and Oracle HR solution• Map test cases to requirements in Quality Centre• Prepare scripts and execute UAT using Quality Centre• Stakeholder Management to ensure all requirements are defined correctly• Perform UAT: ensuring the Execution is on track as per the Test Plan.• Logging Defects in Quality Centre to ensure any potential issues are reported, fixed, retested and closed within the agreed SLA Show less
  • Northern Ireland Electricity
    Test Analyst
    Northern Ireland Electricity Jan 2007 - Feb 2007
    Antrim
    Preparation of test cases and scripts for interface testing of the new NIE 2007 rollout.
  • Ulster Bank
    Senior Uat Analyst
    Ulster Bank Jun 2005 - Oct 2006
    Belfast, United Kingdom
    Creation of Test plan, test scenarios and scripts for the migration of the Internet and Telephone banking systems. Responsible for all test data for system test, integration test and UAT. UAT Test Lead for new Customer Account Opening project. Preparation of the test plan and leading a small team of 3 test analysts during UAT.
  • Bskyb
    Test Analyst
    Bskyb Mar 2004 - May 2005
    Livingston
    Analysis, preparation & execution of test scripts for Chordiant GUI application. Subsequently responsible for all unix batch scripts and support of GUI testing. Creation of test scripts & procedures for the batch suite.
  • Lloyds Tsb
    Senior Test Analyst
    Lloyds Tsb Jan 2003 - Mar 2004
    London, United Kingdom
    Preparation of test plans & scripts for System test and UAT. Script Execution and fault reporting (Test Director). Test analyst for Basel project using SQL Server.
  • Jhc
    Test Analyst
    Jhc Jul 2002 - Oct 2002
    Birmingham, United Kingdom
    Analysis and preparation of automated test scripts for System testing AS400 Front-end applications (Trading software).
  • Dhl Aviation
    Test Analyst
    Dhl Aviation Jul 2000 - Apr 2002
    Brussels Area, Belgium
    Planning the Integration test, Interface tests, UAT tests & providing test documentation for the application. Automated tests recorded using Testbench400.
  • Abbey
    Test Analyst
    Abbey Apr 2000 - Jun 2000
    London, United Kingdom
    Testing the new Wealth Manager product. Responsible for interface testing, preparation of System test plans & creation of test data using bespoke test tools.
  • Westlb Panmure
    Senior Test Analyst
    Westlb Panmure May 1998 - Jan 2000
    London, United Kingdom
    Y2K testing for various third-party software packages.Test Coordinator for new Global Front Office System (UNITY). Create UAT & Integration test plans, co-ordination of fault finding between the business & software suppliers (Dusseldorf & London).
  • Lombard
    Senior Test Analyst
    Lombard Jun 1997 - May 1998
    Redhill, United Kingdom
    Planning and assignment of work (System test base runs -Y2K) to a small team of people, coordinating everything between Operations, Users and Development staff.
  • Lloyds
    Test Analyst
    Lloyds Apr 1996 - Jun 1997
    London, United Kingdom
    Preparing test scripts and documentation for System testing and User Acceptance testing, executing tests and providing test reports.
  • Ulster Bank
    Programmer, Programmer Analyst. Test Analyst
    Ulster Bank Feb 1991 - Apr 1996
    Belfast, United Kingdom
    Programmer & Programmer/Analyst (COBOL) for 2 years. Part of the Test team for Migration project (UNISYS to Unix).

Mark Hayes Skills

User Acceptance Testing Stakeholder Management Quality Center Test Management Defect Tracking Test Strategy Iseb System Testing Test Planning System Integration Testing Testing Regression Testing Integration Testing Test Automation Test Cases

Mark Hayes Education Details

  • Down High School, Downpatrick
    Down High School, Downpatrick

Frequently Asked Questions about Mark Hayes

What company does Mark Hayes work for?

Mark Hayes works for Natwest Group

What is Mark Hayes's role at the current company?

Mark Hayes's current role is Test Manager.

What is Mark Hayes's email address?

Mark Hayes's email address is mark.hayes@apg.nl

What schools did Mark Hayes attend?

Mark Hayes attended Down High School, Downpatrick.

What skills is Mark Hayes known for?

Mark Hayes has skills like User Acceptance Testing, Stakeholder Management, Quality Center, Test Management, Defect Tracking, Test Strategy, Iseb, System Testing, Test Planning, System Integration Testing, Testing, Regression Testing.

Who are Mark Hayes's colleagues?

Mark Hayes's colleagues are Robert Bell, Prashant Gupta, Kuber Rastogi, Ishu Jain, Sushmitha Visvanathan, Nicole Ciccarelli, John Maley.

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