A versatile and highly effective Senior Business and Operations Manager, Chief Operating Officer and Chartered Accountant. Strengths include strong financial management and analytical skills, the ability to see and explain the “big picture”, working effectively with stakeholders, and being a dedicated and approachable team player. Extensive record of building and developing diverse teams, implementing location strategies, improving controls, ensuring targets are met, and delivering process improvement.I have a strong track record of delivering effective financial and workforce management across large Technology and Operations teams within Global Markets and Securities Services, ensuring delivery is maximised within agreed budgets, and finding ways to meet the challenge of not over or undershooting financial or resourcing targets. As I have had a broad experience in Finance and Operations, I am able to communicate effectively with Business Leads in a transparent and supportive, but firm manner. This helps to ensure a collaborative approach to managing to targets.My experiences include identifying, delivering and managing location strategy initiatives, whether building new services or migrating services to locations such as India, China, Ireland, Poland, or other UK Cities such as Birmingham. I have had a very versatile experience across Financial, Business, Operations, Control and People Management roles and a history of simply getting things done. I am very customer and process focused to ensure ongoing improvements are delivered and maintained.