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@ibm.com
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Mark Heaton is listed as Director, Solutions Architecture at SageNet, a with 375 employees, based in Tulsa, Oklahoma, United States. AeroLeads shows a work email signal at ibm.com, phone signal with area code 804, 800, 404, and a matched LinkedIn profile for Mark Heaton.
Mark Heaton previously worked as IBM Product & Portfolio Management (Software Networking) at Ibm and Manager, Sales Engineering (+ 5 Additional Teams) at Cox Business. Mark Heaton holds Master Of Business Administration - Mba, Business Strategy & Product Development from Texas A&M University.
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AeroLeads found 1 current-domain work email signal for Mark Heaton. Compare company email patterns before reaching out.
Award-winning Tech-Savvy Leader who finds creative new ways to solve complex problems. Have led many teams in solving sophisticated business challenges with innovative approaches (…often by leveraging powerful technology tools, and always with an eye on improving the customer experience). Possess the vision, resourcefulness, & initiative needed to help a team discover & develop links between their own Potential and New Opportunities.FOUNDATIONAL SKILLS: ---------------------------- Exceptional Communication Skills (Verbal, Non-Verbal, Written, & Graphical)- AI Prompt Engineering Expertise- Proven, Award-Winning LeaderSTRATEGIC SKILLS: ---------------------Understand, Collaborate, Innovate, Guide, & AdviseADDITIONAL SKILLS:-----------------------Resourceful & proactive approach in the identification, management, and resolution of problems (and/or opportunities)Trusted collaborator (with customers, employees, and co-workers)Proven ability to help generate Millions of Dollars in New Customer Revenue by leading highly effective & highly efficient teams in delivering value for the benefit of Customers, Management, Sales Teams, and other DepartmentsProven ability to help Cut Costs & Increase Efficiencies by leading the development of creative new solutions (often with powerful, yet readily available technology)Extensive Management & Business Strategy experience, combined with Cloud, IT, Telecom, & Process Automation leadershipADDITIONAL SKILLS & EXPERIENCE: SaaS, Customer Operations Systems (e.g. CRMs, Service Management, Network Management Systems, etc.), IBM Cognos Dashboard & Analytics system, Product-Led Growth (PLG) strategies, Agile Methodologies, Product Development, Product Lifecycle Management, Product Marketing, & Sales Presentations, Cloud Storage & Computing, SD-WAN, Cellular Fail-over, Cloud-based Firewalls, Microsoft/Office 365, Managed WiFi, Executive Leadership Council, IaaS, DaaS, Automated Data Backup, Business Continuity, Disaster-Recovery, IT Network Integration, Edge Computing, Data Networking, Managed Routers, BGP, WAN, LAN, Metro-E, IP-VPN, Fiber Internet, HFC, DWDM, VoIP Telephony, SIP Trunking, etc.
Listed skills include Telecommunications, Broadband, Account Management, Voip, and 22 others.
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Tulsa, Ok
Working with a top-notch team of Solution Architects to transform organizations through trusted connections. We connect, manage, and protect every aspect of our customers' networks and connected technologies.
San Antonio, Tx
Virtualizing & Automating today's complex networks (...with a little help from A.I.)OVERVIEW: Managed cross-functional teams focused on Network Automation software, WatsonX AI technologies, and development of near-real-time executive reporting dashboardsTECHNOLOGIES: WatsonX AI platform, IBM Network Automation tools, SaaS, Customer Operations Systems (e.g. CRMs, Service Management, Network Management Systems, etc.), & IBM Cognos Dashboard and Reporting systemARTIFICIAL INTELLIGENCE (AI) PROMPT ENGINEERING:- Led a cross-functional team of 10 to help test the capabilities of IBM’s latest WatsonX AI system and identify new development opportunities.- Helped pioneer creative AI Prompt Engineering techniques to maximize AI capabilities and ‘pressure-test’ underlying AI models, driving new strategies and understanding around LLM capabilities.NETWORK AUTOMATION LEADERSHIP- Successfully led cross-functional team to deliver IBM division’s first integrated product offering spanning 3 IBM products, 3 customer systems, & 1 vendor- Enabled our division to demonstrate how Enterprises can help their network employees accomplish ‘An Hour’s Worth of Work… in 1 Click’ADDITIONAL RESPONSIBILITIES & METHODOLOGIES: Product-Led Growth (PLG) strategies, Agile Methodologies, Product Development, Product Lifecycle Management, Marketing Analytics, Product Marketing, & Sales Presentations
Tulsa, Oklahoma, United States
Managed multi-faceted Statewide teams of professionals for Cox Business during the past 10+ years, including Sales Engineers, Managed Services support specialists, Strategic Service Managers, Strategic Account Specialists, IP Centrex (Hosted Phone System) Coordinators, and Process Automation Teams.Sales Engineering (SE) Leadership-------------------------------------- Standardized & reinforced executive-level expectations of SEs- Recruited Directors & Execs with superb comm, tech., & persuasion skills- Recruited candidates with extensive IT Networking & Leadership experience- Recruited candidates from varying industries, functional roles, etc. IMPACT:- Helped Increase Sales Revenues by Improving SE Team’s Value to Customers- Sold Revenues have increased 175% during my tenure- Even post-Covid, Sold Revenues in 2021 exceed 100%+ of QuotaDevelopment of Automated Sales Engineering Tools---------------------------------------------------------- Led & managed the development of multiple automated SE tools - (...By collaborating with brilliant & tenacious front-line employees!) - Reimagined executive ‘Dashboards’ as tools for front-line employees - Provided tactical-level ‘Control Panels’ to improve job performanceIMPACT:- Created a New National Standard for measuring & evaluating SE success- Accelerated SE creation of Complex Network Diagrams by 83% - Reduced data entry time by 75% for majority of Cisco Router projects- Increased SE availability for more Customer Appointments
Other employees you can reach at sagenet.com. View company contacts for 375 employees →
Hunter Reid
Colleague at SagenetDallas, Georgia, United States
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Sammy Dao
Colleague at SagenetFairfax County, Virginia, United States
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Chris Dees
Colleague at SagenetTulsa, Oklahoma, United States
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Mathew Banik
Colleague at SagenetTulsa, Oklahoma, United States
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Efeoma Beresford-Cole
Colleague at SagenetTulsa, Oklahoma, United States
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Annick Maisonneuve
Colleague at SagenetAtlanta, Georgia, United States
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Jacob Sparling
Colleague at SagenetBeavercreek, Ohio, United States
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Doug Gryta
Colleague at SagenetCanton, Georgia, United States
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Justin Dibble
Colleague at SagenetGreater Minneapolis-St. Paul Area, United States
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April Rowell
Colleague at SagenetBroken Arrow, Oklahoma, United States
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Quick answers generated from the profile data available on this page.
Mark Heaton works for SageNet.
Mark Heaton is listed as Director, Solutions Architecture at SageNet.
AeroLeads has found 1 work email signal at @ibm.com for Mark Heaton at SageNet.
AeroLeads has found 3 phone signal(s) with area code 804, 800, 404 for Mark Heaton at SageNet.
Mark Heaton is based in Tulsa, Oklahoma, United States while working with SageNet.
Mark Heaton has worked for Sagenet, Ibm, and Cox Business.
Mark Heaton's colleagues at SageNet include Hunter Reid, Sammy Dao, Chris Dees, Mathew Banik, and Efeoma Beresford-Cole.
You can use AeroLeads to view verified contact signals for Mark Heaton at SageNet, including work email, phone, and LinkedIn data when available.
Mark Heaton holds Master Of Business Administration - Mba, Business Strategy & Product Development from Texas A&M University.
Mark Heaton is listed with skills including Telecommunications, Broadband, Account Management, Voip, Sales, Solution Selling, Metro Ethernet, and Sales Engineering.
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