Mark Hecht Email and Phone Number
Mark Hecht work email
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Mark Hecht personal email
Manage the IT Portfolio for Bank Deposit Products, Payment rails, Digital, and Omni channel experiences at USAA Bank. Responsible for Investment prioritization, roadmap and Epic creation, capacity planning, coordination of IT Analysis and due diligence for the Epic, budget/financial management of the IT spend, and ensuring we achieve our yearly objectives.
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Director Program And Project ManagementUsaaAlbuquerque, Nm, Us -
Director Program/Project ManagementUsaa Aug 2022 - Present
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Director, Development Product OwnerUsaa May 2019 - Aug 2022
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Lead Development Product Owner (Portfolio/Program Dpo)Usaa Oct 2015 - May 2019San Antonio, Texas AreaSAFe Product Manager for Deposit Experiences, to include managing the backlog, prioritization, sizing, and preparing the work for execution. Responsible for the execution of a $14-18M portfolio, overseeing 13 Scrum teams.
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Lead Business ManagerUsaa Mar 2015 - Oct 2015San Antonio, Texas AreaAct as the primary Business liaison for large-scale IT development projects to include: execution planning, business requirements, procedural updates, and change management/communication. Coach others, and act as Business Manager community liaison between the Bank and the enterprise.
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Senior Business ManagerUsaa Mar 2011 - Mar 2015San Antonio, Texas AreaAct as the primary Business liaison for large-scale IT development projects to include: execution planning, business requirements, procedural updates, and change management/communication. Served as coach and mentor to other Business Managers.
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Business ArchitectUsaa May 2006 - Mar 2011San Antonio, Texas AreaAct as the primary Business liaison for large-scale IT development projects to include: execution planning, business requirements, procedural updates, and change management/communication. Led DMAIC and process improvement efforts.
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Business ManagerUsaa Feb 2005 - May 2006San Antonio, Texas AreaResponsible for coordinating all business aspects of a new project to include change management, training, procedures and communication. Develop business processes and improve existing ones to ensure stewardship of financials and desired operating state. Lead requirements gathering and ensure they are developed appropriately. Prepare project timeline and deliver on time and within budget.
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Bank Fulfillment ManagerUsaa Nov 2002 - Feb 2005San Antonio, Texas AreaEffectively hire, lead and train team of first mortgage loan processors in a multi-state environment. Conduct performance evaluations and make pay and promotion recommendations. Actively participate in development and implementation of USAA First Mortgage Policies and Procedures. Initiate, participate in, and lead process improvement projects. Act as training liaison to develop training materials and deliver training to both new and experienced employees. Make final credit decisions on Conforming and Non-Conforming Conventional mortgages, VA Loans, and Conventional Appraisals.
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Senior Home Loan Processing SpecialistUsaa Sep 2000 - Nov 2002San Antonio, Texas AreaDevelop training plans and provide training to new employees. Provide ongoing coaching and training to processors. Assist manager with other duties as assigned and assumed the manager role while they were out of the office. Work on various projects in order to improve processes and increase efficiencies. Process and underwrite first mortgage loan requests. Handle high profile and high priority members and mortgages.
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Home Loan Processing SpecialistUsaa Dec 1999 - Sep 2000San Antonio, Texas AreaProcessed Conventional and VA home loans. Worked with and counseled members to ensure a smooth transaction. Created, developed, and implemented initial first mortgage policies and procedures. Worked on various projects and task forces to continuously update and revise procedures as appropriate.
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Loan OfficerDhi Mortgage Feb 1998 - Dec 1999San Antonio, Texas AreaMarketed and originated a wide variety of loan products to include Conventional, Jumbo, VA, FHA, and Sub-Prime mortgages. Responsible for entire loan process from application through closing. Maintain open lines of communication with borrowers, realtors, and the sales offices. -
Loan SpecialistUs Home Mortgage May 1997 - Feb 1998Phoenix, Arizona AreaProcess, closed, and funded loans for Palm Springs and Corona, CA. Manage Accounts Receivable and Accounts Payable. Served as primary customer resource during loan process.
Mark Hecht Skills
Mark Hecht Education Details
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International Business
Frequently Asked Questions about Mark Hecht
What company does Mark Hecht work for?
Mark Hecht works for Usaa
What is Mark Hecht's role at the current company?
Mark Hecht's current role is Director Program and Project Management.
What is Mark Hecht's email address?
Mark Hecht's email address is ma****@****saa.com
What schools did Mark Hecht attend?
Mark Hecht attended The University Of Texas At San Antonio, Trinity University.
What skills is Mark Hecht known for?
Mark Hecht has skills like Mortgage Lending, Loans, Business Analysis, Process Improvement, Business Process Improvement, Management, Financial Analysis, Strategic Planning, Leadership, Va Loans, Fha, Sales.
Who are Mark Hecht's colleagues?
Mark Hecht's colleagues are Brenda Jackson, Jesus Delatorre, Passion Booker, Vinod Reddy K, Paul Rowe, Laura Baker, Aracely Cruz.
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