Mark Hepp Email & Phone Number

Cleveland, Oh, Us

Lynnwood, Washington, Us

• Lead and manage team of Supplier Quality Engineers.• Manage monthly KPIs for Inspection (Receiving & Final) and Supplier Quality (Cost of Poor Quality (COPQ), Part Per Million (PPM)) supporting site Safety, Quality, Delivery & Cost directives.• Manage supplier development projects utilizing elements of Quality Improvement Project (QIP), Production Part Approval Process (PPAP) and Advanced Product Quality Planning (APQP).• Extensive experience with complex sand and investment casting development and supplier related processes.• Support numerous NPI programs from RFQ thru Customer Qualification.

Lynnwood, Washington, Us

• Supplier Quality Engineer IV (August 2018 thru July 2021)• Supplier Quality Engineer III (February 2011 thru August 2018)• Lead Supplier Quality Engineer supporting domestic and international supplier development including audits and improvement projects• Pioneered and implemented breakthrough, industry leading Aerospace application of Computed Tomography (CT) scanning methodology for casting First Article Inspection (FAI) process.• Advanced user of Volume Graphics VG Studio Max software for CT analysis, evaluation and disposition.• Manage supplier development projects utilizing elements of Quality Improvement Project (QIP), Production Part Approval Process (PPAP) and Advanced Product.• Lean Six Sigma Black Belt (DMAIC) trained thru SBTI.• Advanced level of data analysis utilizing Minitab and MS Excel.• Dedicated mentor to numerous Quality Engineers that have excelled within CAE organization.

Lynnwood, Washington, Us

• Primary Quality Engineer responsible for maintaining Crane Aerospace Customer Quality Accounts with IHI/JAC, KHI/JAC, Lockheed Martin, Boeing, Pilatus, Cessna, Lycoming and Allison-Eaton.• Primary Casting Quality Engineer supporting General Electric Special Process Audits, which involves auditing and supporting Casting Suppliers.• Primary Data Analyst for supporting Daily, Monthly, Quarterly and Annual Reviews of Cost of Poor Quality trends to help guide Product Improvement Teams (PIT) in the areas of Castings, Positive Displacement and Centrifugal Product Cells.• Provide daily support to internal manufacturing cells and disposition nonconforming products for Internal and Customer MRB's.• Provide support via conducting internal audits in preparation for annual AS9100 Certification Assessments.

Lynnwood, Washington, Us

• Maintain working relationships with Crane Aerospace Suppliers with a main focus on improving supplier casting quality.• Perform audits at Crane Aerospace Suppliers to maintain and add additional suppliers to Approved Supplier List.• Worked extensively with both Customers and Casting suppliers during casting supplier transition.• Provide daily support to aid in disposition of nonconforming products for Internal and Customer MRB's.

• Designed equipment layout and process flow for 72,000 sq. ft. expansion including two High-Pressure Die Casting Machines and two Transfer Machining Lines.• Developed Equipment Specifications, Machine Acceptance, Installation and Start-Up for Transfer Machining Lines, Finishing Line and Central Coolant System.• Worked extensively in the development of Manufacturing Control Plans, Failure Mode Effective Analysis, and Parts Quality Control Tables.• Trained internationally on Transfer Machining Lines for an extended period of time.• Designed and implemented ergonomic pack-out system to alleviate manpower shortages.• Participated in New Model Reviews, Technical Part Reviews and Quality Assurance Visitations in preparation for Mass Production Start-Up.

Leadership Training

Lean Six Sigma Black Belt

Bs, Mechanical Engineering