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Mark Hess Email & Phone Number

Senior Manager Network Operations at Discover Financial Services
Location: Western Springs, Illinois, United States 9 work roles 2 schools
1 work email found @discover.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@discover.com
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Current company
Discover Financial Services
Role
Senior Manager Network Operations
Location
Western Springs, Illinois, United States
Company size
21509 employees

Who is Mark Hess? Overview

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Quick answer

Mark Hess is listed as Senior Manager Network Operations at Discover Financial Services, a company with 21509 employees, based in Western Springs, Illinois, United States. AeroLeads shows a work email signal at discover.com and a matched LinkedIn profile for Mark Hess.

Mark Hess previously worked as Manager Global Operations at Discover Financial Services and Principal Technical Consultant at Discover Financial Services. Mark Hess holds Mba, Finance, General from Keller Graduate School Of Management Of Devry University.

Company email context

Email format at Discover Financial Services

This section adds company-level context without repeating Mark Hess's masked contact details.

{first}{last}@discover.com
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AeroLeads found 1 current-domain work email signal for Mark Hess. Compare company email patterns before reaching out.

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Profile bio

About Mark Hess

28 years payments professional working in Global Technical Ops and Infrastructure tointegrate Issuers and Merchants onto the Discover Global Network by providing innovative solutions to our stakeholders' Extensive years-long experience consulting with internal and external partners intechnology and systems development in both Waterfall and Agile deliverymethodologies.Broad and deep knowledge of the Chase, Amex, and Discover payment networks, EMV and NFC industry experiences with various task forcesYears of demonstrated proficiency in people and project management, in leading all aspects of global large scale projects from proof of concept to successful and profitable implementation.

Listed skills include Leadership, It Strategy, Emv, Nfc Sme, and 31 others.

Current workplace

Mark Hess's current company

Company context helps verify the profile and gives searchers a useful next step.

Discover Financial Services
Discover Financial Services
Senior Manager Network Operations
Western Springs, IL, US
Website
discover.com
Employees
21509
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Company profile
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9 roles

Mark Hess work experience

A career timeline built from the work history available for this profile.

Manager Global Operations

Discover Financial Services

Riverwoods, IL, US

Responsible for managing a team of Business Analysts and Product Owners that lead the development of infrastructure systems, network releases and network off-cycle projects. Accountable for shaping the evolution of the payment networks through delivery and support of multiple value streams. Through collaboration with business and technology partners.

Aug 2020 - Apr 2022

Solutions Architect - - Global Advanced Payment Technology

American Express

New York, NY, US

EMVCo L2 / L3 SME for EMV Contact and Contactless Chip functionalityTechnical support to LOB for EMV certification projectsTechnical writer / owner for proprietary EMV Specs. and network documentationTechnical consultant and business strategist supporting funded and proposed LOB initiativesTechnical expert on card personalizations supporting Issuers.

Sep 2014 - Mar 2019

Strategy Requirements Manager - - Global Network Services

American Express

New York, NY, US

Network Wallet consultant for Auth / Global Clearing / functionality and documentationSME for successful Transit for London EMV implementation (3 yr. effort)Managed and supported Amex Prepaid Product launchManaged and supported EMV/Chip deployments and acceptance issuesSupported Safekey/3D Secure Support EMEA, JAPA, LAC, and NA issues regarding developing.

Feb 2008 - Sep 2014

Director - - Global Network Services - Authorizations

American Express

New York, NY, US

Global Network Services, Director - AuthorizationsManaged staff accountable for data quality, network performance, partner launches, SixSigma, Project Implementation, Acquiring, processing and Issuer initiativesChampion of Authorizations to internal and external stakeholdersManaged Internal budget competing priorities, global environmentQuantified $2.4MM.

Aug 2005 - Feb 2008

Manager - Six Sigma Coe

American Express

New York, NY, US

Manager of Network Services Business Six Sigma COE Authorizations - - Identified and Managed 3 Projects, saving $500M Clearing - - Identified and Managed 4 projects, saving nearly $700M Taught two GB courses and mentoring Green and Black Belt candidatesAwarded President's Award for InnovationAwarded Global Network Services President's Award

Jul 2004 - Aug 2005

Vice President - Global Network Services

Chase

New York, NY, US

Multiple, progressively more responsible roles over 12 years culminating in Vice President, Global Network ServicesGlobal Network Services, JPMorgan Chase - - Vice PresidentResponsible for migration of 2,000 Phone Reps to captive Mumbai SiteRemote Operations Manager for Mumbai Telemarketing CenterProject Manager responsible for all facets of successful.

Nov 1992 - Jul 2004
Team & coworkers

Colleagues at Discover Financial Services

Other employees you can reach at discover.com. View company contacts for 21509 employees →

SS Stanley Sells Stanley Sells Colleague at Discover Financial ServicesPhoenix, Arizona, United States, United States View → CB Chandrakiran B. Chandrakiran B. Colleague at Discover Financial ServicesNaperville, Illinois, United States, United States View → ET Ellie Tredinnick Ellie Tredinnick Colleague at Discover Financial ServicesMadison, Wisconsin, United States, United States View → SS S. Skipper S. Skipper Colleague at Discover Financial ServicesColumbus, Ohio, United States, United States View → DS Dan Skrodzki Dan Skrodzki Colleague at Discover Financial ServicesColumbus, Ohio Metropolitan Area, United States View → ZH Zain Hurst Zain Hurst Colleague at Discover Financial ServicesGreater Phoenix Area, United States View → HP Hemant Pradhan Hemant Pradhan Colleague at Discover Financial ServicesSchaumburg, Illinois, United States, United States View → MT Mike Trausch Mike Trausch Colleague at Discover Financial ServicesPalatine, Illinois, United States, United States View → NB Nur Ber Nur Ber Colleague at Discover Financial ServicesSan Jose, California, United States, United States View → MM Mike Muller Mike Muller Colleague at Discover Financial ServicesPalatine, Illinois, United States, United States View →
2 education records

Mark Hess education

Mba, Finance, General

Keller Graduate School Of Management Of Devry University

Bachelor'S Degree, Liberal Arts And Sciences/Liberal Studies

Arizona State University
FAQ

Frequently asked questions about Mark Hess

Quick answers generated from the profile data available on this page.

What company does Mark Hess work for?

Mark Hess works for Discover Financial Services.

What is Mark Hess's role at Discover Financial Services?

Mark Hess is listed as Senior Manager Network Operations at Discover Financial Services.

What is Mark Hess's email address?

AeroLeads has found 1 work email signal at @discover.com for Mark Hess at Discover Financial Services.

Where is Mark Hess based?

Mark Hess is based in Western Springs, Illinois, United States while working with Discover Financial Services.

What companies has Mark Hess worked for?

Mark Hess has worked for Discover Financial Services, American Express, and Chase.

Who are Mark Hess's colleagues at Discover Financial Services?

Mark Hess's colleagues at Discover Financial Services include Stanley Sells, Chandrakiran B., Ellie Tredinnick, S. Skipper, and Dan Skrodzki.

How can I contact Mark Hess?

You can use AeroLeads to view verified contact signals for Mark Hess at Discover Financial Services, including work email, phone, and LinkedIn data when available.

What schools did Mark Hess attend?

Mark Hess holds Mba, Finance, General from Keller Graduate School Of Management Of Devry University.

What skills is Mark Hess known for?

Mark Hess is listed with skills including Leadership, It Strategy, Emv, Nfc Sme, Banking, Consulting, Information Security, and Requirements Analysis.

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