- Oversee all aspects of the new hotel opening, including guest services, housekeeping, maintenance, sales, finance, and activities.- Managed travel agency and electric motorcycle showroom and rental.- Overseeing all operations, staff management and guest satisfaction.- Led a team of 6 employees, providing training and mentoring to improve performance.- Develop and implement strategic plans of travel agency and electric motorcycle company.

- Managed a group of companies which consisted of travel and tours, entertainment and leisure island, corporate and marine based company.- Overseeing all operations, staff management and guest satisfaction.- Led a team of 140 employees, providing training and mentoring to improve performance.- Implemented new training program resulting in a 30% improvement in employee efficiency.- Increased revenue by 10% through promotional campaigns and packaging strategies.- Achieved a 98% guest satisfaction rating through exceptional customer service.- Achieved Malaysia Tourism Quality Assurance (MyTQA) by Ministry of Tourism, Arts and Culture Malaysia "Platinum Certification".- Achieved Malaysia Book of Record as "The Most Nations Ride On The Jetski" with total of 51 nationality.

- Managed and re-opened an abandoned beach resort with 70 rooms, overseeing all operations, staff management and guest satisfaction.- Successfully re-opened an abandoned resort within the time frame.- Increased revenue by 20% through promotional campaigns and packaging strategies.- Led a team of 50 employees, providing training and mentoring to improve performance.- Achieved a 90% guest satisfaction rating through exceptional customer service.

- Responsible for all Operations of Westin Workout Gymnasium, Westin Kids Club, Locker facilities i.e sauna, Jacuzzi, Tennis & Squash Court, Spa Pool facilities & all Swimming Pools, Water Sport facilities, Beach & constantly propose for new Guest programmed & activities, controls, policies & re-evaluate all existing resources for effectiveness of the daily job scope.- Work hand in hand with EAM & General Manager in establishing & re-enforcing all matters/issue pertaining to the overall Operations, P & L, Budgeting, LRA, Guest Experiences Index (GEI), Strategic Leadership Team (SLT), Membership Sales, Guest Relations, Pool Management & Equipment Management.- Implemented new team building program.

- Over all in charge of the recreations & activities- Oversee all outlets operations including kids club, teen’s club, towel counter, pool & beach club, profit & loss, maintenance, budgeting and standard operations.- Assisted Regional Entertainment & Vibe Manager oversee entertainments of the hotel overall. - Had a privilege as a pre-opening team.

- Managed water theme park with the maximum capacity of 5,000 visitors a day.- In-charge of all outlets operations of water theme park including turnstile, ticketing counter, kitchen, merchandise, pool operations, profit & loss, maintenance, budgeting, standard operations and reporting to directors.- Overall in charge of show & entertainment in the water theme park & resort.- Led a team of 80 employees, providing training and mentoring to improved performance

- Oversee all entertainment in the resort & worked together with an individual professional include of choreographer, light engineer, sound engineer, costumes designer, stage designer & entertainer.- Had been an Archery instructor for 1st & 2nd year progressively promoted to Assistant Sports Manager & entertainer. - Had the privilege as the opening team of resort in Bintan, Indonesia.- Had worked in a few club med resorts in Japan, Malaysia, Indonesia, Thailand, Australia, New Caledonia & Maldives.