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Rolls-Royce is a global company providing highly-efficient integrated power and propulsion systems predominantly used in aerospace, marine, energy and off-highway applications. Reporting to the IT Director, leading a team of 8, with responsibility for a £multi-million Investment Programme.• Initially responsible as the global authority for all aspects of Customer IT Capability across Rolls-Royce plc, strategy, delivery and operations, leading a global team of technical and process domain specialists. • Promoted in 2014 to lead the ‘Determine’ part of the lifecycle, partnering with the Customer Management, Commercial and Services functions and leadership across all areas of the group in the development of the corporate Customer Management and Aftermarket Services IT capability strategy.• Successfully led and delivered a complete Digital Vision, Strategy, Enterprise Architecture and transformation roadmap for Customer and Services across the Aerospace Division (Defence, Civil Large Engines, and Business Aviation/Regional Jets), meeting challenging timescales, cost and quality objectives.• Pioneered enhancements of this methodology through leading its application to both ‘Business Intelligence’ across Group, as well as ‘Forecasting and Planning’ for Aftermarket Services - effectively ERP for an Aftermarket Services business that represents c.50% of Group sales. The success of this model and approach has led to its adoption across Rolls-Royce group.• Responsible for the delivery of the Customer Relationship Management (CRM) programme encompassing Account Management, Sales Management and Marketing, delivering it on time and on budget to the Aerospace, Marine and Energy sectors.• Acted as the key interface with the Global Service organisation and ensured the effective maintenance and support of all existing customer facing operational IT capabilities including Aeromanager, Energymanager, RCI and CRM, subsequently transitioning them into the central service.

Lead Business Interface/Senior IT Business Partner for the global Defence Sector, managing a team of business analysts and project managers and deputising for the US based IT Delivery Director as the Acting UK Head of IT.• Established a ‘Portfolio Governance’ framework, engaging executive sector leadership (COO and FD) in the ownership and management of the Defence IT portfolio, ensuring a ‘living’, prioritised portfolio of demand aligned with business strategy and priorities.• Managed relationships across both the business and the functions, ensuring effective engagement, alignment and commitment across the capability delivery lifecycle.• Developed and managed a programme/project governance and reporting structure with the Sector Programme Manager and successfully drove the delivery of the portfolio of projects from initiation through delivery to implementation.• Took on a leadership role by facilitating and ensuring the successful development of all portfolio projects through the new IT lifecycle processes, from requirements through scheme submission and approval to development and implementation of capability.

A group wide remit, leading a team of 5 with responsibility for management of a £ multi-million portfolio.• Successfully established a strategic ‘Capability Framework’ for Information Management right across Rolls-Royce Group.• Lead business interface for capturing Information Management demand across PLC sector functions, ensuring both prioritisation and robust requirements were captured to support the launch of effective delivery programmes• Responsible for Portfolio Management for the two strategic Information Management IT themes and ensured the alignment of priority cross-sector demand and strategies with corporate IT strategy.

Following the merger of 8 Business units into one developed and maintained the first IT strategy and roadmap for Global Purchasing, aligned it fully with both strategic global business priorities and the corporate IT strategy.• Led the corporate ‘Supply Chain Excellence’ strategic IT theme and managed its governance. • Managed the Exostar (Aerospace and Defence) e-business marketplace strategy and led the Rolls-Royce customer interface with its Customer Advisory Board alongside senior representatives from Boeing, Raytheon, Lockheed Martin and BAe Systems.• Managed the programme governance of a strategic £multi-million IT portfolio, both ensuring compliance to corporate Programme Management processes, policies and procedures and driving successful delivery and implementation.• Optimised both the delivery of operational IT services and financial IT planning for the function, driving efficiency and effectiveness.• Participated in and facilitated cross-industry (public and private sector) thought leadership, best practice and experience sharing with a Supply Chain transformation agenda.• Led effective business continuity planning and management.• Managed a global team, including their deliverables and associated professional development.

Managed the integration of the global portfolio of IT projects across the Customer Facing Business Units (Civil, Defence, Energy, Marine and Aftermarket Services).• Developed and managed the governance framework for ensuring alignment and integration of CFBU strategies and IT programmes / projects• Senior business and IT stakeholder relationship management.

• Developed the Supply Chain e-procurement vision and project managed the delivery of several ‘100 day’ e-business pilots, successfully demonstrating capabilities and potential business benefits of eCollaboration, eScheduling and eProcurement.• Programme Managed the work streams/projects initiated to implement the first stages of the strategy.

Co-ordinated project activities across all Rolls-Royce Plc supply chains (internal and external) to ensure compliance and business continuity post the ‘millennium’ change.