- Achieving assigned sales and profitability targets within a mass market segment- Develops, plans, attends and leads company presentations to existing customers and new customers- Analyzes sales performance goals, and creates programs to achieve goals by month, quarter, and/or year- Manages entire sales account process; oversees order entry, product allocation, logistics and delivery confirmation - Product commodity management; understanding trends in volumes and pricing throughout season, allocating orders accurately- Understand Market Driven Intelligence, in regards to competitive pricing, products and packaging innovation, and understanding customer’s strategies - Maintain a high level of customer service and communication

Category Manager• Develop new vendors, establish relationships and maintain working relationships with current vendors.• Continuous Category Rationalization, including but not limited to review of potential new items, discontinuing of current items.• Prepare and analyze sales and profit plans, forecasting and post promotional analysis.• Maintain 52 week promotional calendar; oversee data entry for all marketing programs and promotions to meet the annual goals of the category and department.• Communicate & collaborate with Vice President, Group Director of Sales and Marketing, Regional Director, and Director or Category Management.• Work with Corporate Finance to track and report financials by Division/Department/Category.• Communicate marketing programs and financial summaries to Backstage Floral and Divisions• Develop, Lead and Manage the Category Analyst Team.

• Supervised the staff of Center, Foods, & Hardlines Areas. In-charge of training, development, and motivation of the merchandising staff during daily warehouse activities.• Merchandised in the Center, Foods, & Hardlines Areas, including reviewing area sales, discussing with the Merchandise Manager about merchandising (layout, levels, prices, etc.), coordinating merchandise moves, execute plans to minimize loss. • Schedule and execute seasonal transitions of merchandise. • Coordinated and worked closely with different levels of management and regional executives to resolve matters. Ensure proper organization withing the merchandising staff to practice safe procedures and standards.• Deliver positive criticism to promote teamwork and responsibility among employees. Evaluate and issue yearly performance reviews. Provide recommendations for hiring, promotion, and termination.• Ensure timely completion of Forklift safty training and certification. Implemented Food Safety Standards & period training. Supported other departments of the warehouse as necessary.

• Directed, trained, mentored and monitored performance of the Front End Supervisors & Staff.• Managed a team of 6-8 Front End Supervisors. Ensured maintenance of polite member service at all times while monitoring a smooth flow of members through the registers. • Budgeted Payroll and oversaw timecards and other payroll reports.• Coordinated, structured, and participated in Front End Supervisor duties.

• Oversaw daily operations of the Major Sales Department. Worked closely and supported the Merchandising Management Team in promoting a high-level of productivity. Displayed and sold merchandise to members. Trained and mentored Major Sales staff. Evaluated employee performance.• Executed sales and merchandising plans for the Major Sales section. Supervised area sales, schedules, and productivity figures.• Carried out new promotional programs, and addressed member queries. Responsible for the maintenance of department merchandise. • Met weekly with Buyers regarding quantity, status, price, delivery, and promotion of merchandise. Formulated steps to minimize loss due to damaged merchandise. Authorized merchandise for member returns and supervised organization of security item lock-up.

• Oversaw activities of the front-end. Interviewed, hired and trained new personnel. • Supported associates in addressing members’ queries and resolving issues.• Created and maintained employees’ work schedules. Coordinated lunch and break schedules. • Audited daily returns.

• Administered cost accounting and office profitability. Managed accounts receivable.• Ensured maximum effectiveness of vehicle rental probability. Hired and trained new staff.• Managed existing accounts and formulated new account sales strategies.

• Ordered and managed inventory for a large number of accounts. Processed store returns.• Evaluated sales trends of accounts to ensure proper merchandise stocked.• Managed in-store promotions and displays. Hired, trained, and supervised temporary staffs.