As Chief Operations Officer at AC Pro, I drove transformative end-to-end supply chain initiatives, overseeing the launch of a state-of-the-art manufacturing facility and an advanced distribution center. These strategic advancements enhanced operational efficiency, streamlined production-to-delivery processes, and expanded market presence. By aligning supply chain operations with retail growth strategies, I facilitated the opening of five new retail branches, increasing customer accessibility and strengthening our value chain integration.Previously, as Senior Vice President of Operations at iHerb Inc., I led a global team of over 2,000 employees and managed a multi-million-dollar supply chain budget. I spearheaded the development of a comprehensive supply chain strategy that established domestic and international fulfillment centers, ensuring seamless global distribution. Leveraging SAP/IBP systems, I optimized inventory management and achieved measurable improvements across cost, delivery, and quality KPIs. My leadership consistently translated operational excellence into tangible business outcomes, demonstrating a commitment to scalability and efficiency in complex, high-growth environments.
Listed skills include Supply Chain, Logistics, Management, Process Improvement, and 5 others.
