-Responsible for data management of COVID-19 contact tracing for 2 of thecity’s 21 Communicable Disease Investigators in a dynamic, hybrid environment.-Processed out of province submissions in CoVaxON, the Ontario COVID- 19vaccination database.-Identified potential vaccine certificate fraud through knowledge of changingforeign vaccines and policies as well as Canadian municipal, provincial, andfederal policies.-Developed a quality assurance process to address… Show more -Responsible for data management of COVID-19 contact tracing for 2 of thecity’s 21 Communicable Disease Investigators in a dynamic, hybrid environment.-Processed out of province submissions in CoVaxON, the Ontario COVID- 19vaccination database.-Identified potential vaccine certificate fraud through knowledge of changingforeign vaccines and policies as well as Canadian municipal, provincial, andfederal policies.-Developed a quality assurance process to address challenges faced by data entryteam.-Coached new staff on data entry and foreign vaccines and policies, and led staffmeetings.-Managed records and schedules from unionized staff across 3 collective agreements.-Contacted clients for documentation, and developed and implemented excel trackerswith automated metrics and charts for reporting Show less

-Promoted through tenure and competence to role of Pool Manager, accountable for administration and operation of the site pool and all on-site programs.-Supervise staff teams of up to 12 people and reported daily on onsite operations.-Manage inventory of on-site supplies and project future usage.-Managed and documented medical issues including making EMS calls.-Review staff lesson plans and report cards for swimming lessons as well as being a liaison with… Show more -Promoted through tenure and competence to role of Pool Manager, accountable for administration and operation of the site pool and all on-site programs.-Supervise staff teams of up to 12 people and reported daily on onsite operations.-Manage inventory of on-site supplies and project future usage.-Managed and documented medical issues including making EMS calls.-Review staff lesson plans and report cards for swimming lessons as well as being a liaison with parents.-Proactively resolve client concerns. Show less