Mark Holst Email & Phone Number

San Jose, Ca

Strategically growing STG's machining, sheet metal, frame and quick turn repair business through the development of their large accounts.Expanding STG's customer portfolio by penetrating new customer accounts.Expanding STG's market base by penetrating strategic new markets such as Solar, Medical, and Consumer Products.

Direct engineering, design, manufacturing, supply chain, quality, and profitability of new Winepod product. Source parts and seek proposals from suppliers in low-cost regions to drive cost reduction initiatives. • Turned around Winepod product by managing ground-up redesign. Led FCC compliance efforts; defined operations, engineering, and customer service processes; and established supply chain, inventory system, and manufacturing operations for volume production.• Negotiated contracts with manufacturers to transition production to outsourced manufacturer and secured 27.5% cost reduction, driving gross margin to more than 40%.• Drove more than 350 hardware / software bugs to resolution by managing product quality. Set up processes to address potential design flaws, respond to customer complaints, and track issues.

Held full revenue responsibility for business group. Drove engineering programs to meet customer requirements for key penetrations. Directed all business development and business growth activities. Communicated quarterly targets and projections to division. Held daily meetings with global sales teams to understand business opportunities and requirements. • Grew revenue from $18M to $47M in 3 years by creating unit’s first business management team to interface with sales teams in Taiwan, China, Japan, North America, Korea, Southeast Asia, and Europe.• Reduced reliance on single large customer from 80% of business to 40% of business in 3 years by generating 20 key evaluations and penetrations in semiconductor industry.• Increased market share to #1 by driving penetration and evaluations at two of the top three worldwide manufacturers in new flat panel display market.

Led start-up of manufacturing outsourcing program from U.S. to Asia. Directed operations group through integration efforts following Applied Materials acquisition with no impact to on-time delivery metrics. Drove the manufacturing and high volume manufacturing plans for four new products. Assisted in negotiating inventory settlement with contract manufacturer. Established relationship with key catalyst supplier to meet product development needs of largest customer. • Achieved 30% COGS reduction on key product lines by spearheading cost reduction programs. • Increased on-time delivery to 96.8% by implementing outsourced spare parts program.• Exceeded quarterly shipment and revenue plans.

Director of Quality and Reliability / VP of Customer Satisfaction and Quality (2000-2004)Established company’s quality and reliability program with emphasis on Six Sigma, and directed quality system across global sites. Initiated field reliability data collection and product reliability modeling programs.• Reduced customer complaints 50% by creating and implementing complaint process and defining systematic problem solving methodology.• Received company’s first “A Player” award for exceeding customer expectations.• As VP of Operations led team of 100 employees to improve on-time delivery from 10% to 95% in 6 weeks and exceed quarterly revenue by $1.7M.• Led transition of four products from U.S. to outsource manufacturer in Asia while meeting revenue targets and establishing 30% cost reduction plan.VP of Engineering / VP of Technology and Applications Development (1997-2000)Held progressive roles in technology and engineering. Participated in successful mergers of three new companies into ATMI over one-year period. Established company’s intellectual property program and developed new business processes.• Stimulated new business by building applications lab to develop new equipment / technology. • Generated 50% of division revenue by developing and commercializing new products.• Improved customer satisfaction by establishing key technology relationships and presenting unique and tailored solutions.Vice President of Operations (1996-1997)Turned around struggling operations, engineering, and technology divisions during time of crisis in company management, product on-time delivery, and product quality. Established strategic Full-Fab and quality programs. • Eliminated inventory discrepancies and improved on-time delivery.• Led team to engineer, design, manufacture, and ship largest order in company’s history with 100 pieces of equipment valued at $10M.• Initiated ISO-9000, resulting in certification in 1998.