Mark Hopper Email & Phone Number

United Kingdom

Responsibility for building solid relationships between OR and Communication providers.

Currently working within the Media and Broadcast sector within BT Global Services. Responsibilities include.  The development and execution of an account level sales strategy including a CXO level contact plan. Delivery of new business sales and revenue targets. Performance management of a large virtual team including sales, marketing, invoicing and service delivery functional groups. Delivery of customer satisfaction measured at all levels within the client organisation. Customer thought leadership in areas such as technology innovation, customer relationship management and business process. Competitor threat analysis and tailored marketing approach.

Account Manager responsibility for supporting the RBS teams in London offices.

Responsibility for supporting account teams to generate new revenues by adopting a consultative led approach and creating compelling business propositions that deliver value to the customers.Main Responsibilities: Understand the customers business and exploit technologies to develop value add propositions. Build and develop relationships at all levels both internally and externally. Obtain an in depth knowledge of each clients organisation and competitor activity. Liaise with technical groups in order to produce formal written specifications, proposals and quotations to the client. Negotiate prices and provide input to formal Bid and ITT situations