Mark Howard Email and Phone Number

ESL Teacher and General Manager for Anglo Andino Language Center in Cajamarca

• IT manager for a mining project, in the feasibility stage, directly responsible for all services including Service Desk, ERP, telecommunications, data centers, servers and infrastructure • Creation and implementation of IT strategic plan resulting in a 50% cost savings and reduced risk of failures to IT services• Design of new data centers and network architecture, which improved the security and reliability of the company’s information and telecommunications• Enable radio communication between Cajamarca and Camp using VHF radio repeaters covering an area of 30km that was heavily used by the infrastructure and community relations teams in the field• Increased capacity for telecommunications to the camp by replacing an expensive satellite link with a direct microwave connection to Cajamarca thus enabling the project to work more efficiently

• Supervisor for server infrastructure and staff for a mining company during the construction phase into operations• Project management staff for SAP implementation project, responsible for hosting, support, and SAP security • Creation of policies, procedures and IT general controls based on COBIT that were successfully validated during several internal and external audits• Windows domain and Exchange email system administrator managing critical information services

• Facilitated as project leader for an international pharmaceutical company on various Clinical database systems • Developed and supported various interfaces to integrate data from various systems using workflow and XML technologies• Applied SDLC (system development life cycle) methodology for systems analysis, design, testing and implementation of software applications• Provided technical support to clients in the Americas, Europe, & Japan• Administrator for MetaFrame/WinFrame application server• Leader of an international software product user group responsible making presentations and overseeing workshops at various conferences