Senior Program Manager, Visual Merchandising
Created scalable merchandising solutions for $1.5B beauty/grooming yearly sales initiatives in partnership with executive vice president, national merchandising managers, and market buyers.Reduced overall cost for semi-yearly promotions by 50% through revising current engineering practices and implementing the use of eco-friendly materials.Developed customer-led experience by defining and requiring customer focused design with global beauty partners including, shop installations, tester units and merchandising direction.Created and managed corporate beauty department merchandising and presentation standards between, brand, buyer, vendor and in-store visual teams.Led teams, planned, executed and streamlined processes for beauty department new store openings, remodels and closures; including 21 new store openings, 28 remodels and 3 closures.Opened first NYC Flagship store including a new beauty services concept. Determined fixture placement, merchandise and signing locations. Partnered with retailer and brand contractors to install specialty elements. Trained department leadership and floor team on latest design concept and how to leverage it to engage with and service the customer.Successfully increased merchandising fixtures functionality, employee ease of use and customer engagement through updated design and tiered, all-store roll-outs. Designed kit of build-able, on-shelf merchandising collateral and partnered with designers on signing concept and category identity to increase customer engagement of small scale brands. Increased customer ability to navigate beauty department through navigation signing redesign combining use of high contrast, recognizable brand logo layouts and current retailer aesthetics.Increased availability and employee ease of ordering commonly replaced beauty collateral through predictive vendor production, and company wide on-line ordering access.