Mark Howe Email & Phone Number

London, United Kingdom

Meadowbrook provide profitability solutions relating to revenue leakage, cost and bad debt reduction and long term margin sustainability. We work across sectors including Utilities, Telecoms, Automotive and Banking. All of our solutions include the forensic analysis of operational controls underpinned by data interrogation providing financial, customer, data quality and regulatory improvements.

Newbury

Board director of the Consumer business personally responsible for the day to day management of a £2.6bn P&L and the overall strategy and thought leadership for postpay, prepay and broadband business lines. Budget responsibility of nearly £1bn with over 50 direct staff and significant stakeholder and peer group management. Drive to consumer focused approach with a customer experience roadmap and integrated customer segmentation approach. Strong innovation process with great results. Achieved a return to growth in service revenue and margin.

Newbury

Board director of the Consumer business personally responsible for the day to day management of a £2.4bn P&L. and the overall strategy and thought leadership for the segment within an overall UK and Group strategy framework . Budget responsibility of nearly £1bn with nearly 40 direct staff and significant stakeholder and peer group management.Responsible for the commercial 4G strategy, which is best practice within the Group, adding significant revenue, margin and retention benefits. Transformation of commercial performance through rebuild of marketing and commercial people strength.

Nottingham, United Kingdom

Responsible for the marketing mix across consumer and business sectors, existing customer P&L and proactive customer sales P&L. Chair of the SME Executive Board and a member of the Residential Executive Board. Budget responsibility over £40m with over100 staff.Transformation and turnaround of retail business into profitability and growth. Achieved global customer focus award.

Responsible for, marketing strategy, direct channel management and online P&L, consumer experience and propositions, marketing communications, national business development, marketing information, CRM, lead generation tools and processes, value management, store design and internal communications. Budget responsibility up to £30m with 50 staff and management of outsource services.Launch of the Marketplace and turnaround in customer demand. First time B&B achieved UK superbrand status.