Mark Hulme Email & Phone Number

London, United Kingdom

Manchester, Greater Manchester, United Kingdom

• Set up UK operations, developing growth initiatives to drive sales and increase brand awareness; • Created and implemented a 3-year sales and marketing plan, achieving the target result of £26m; • Improved the bid management process, winning our first bid against 14 competitors;• Drove a 12-week implementation programme of a fit-for-purpose onboarding process for new business; • Managed key stakeholder expectations to facilitate a smooth transition from current systems;• Implemented an automated booking processes to improve productivity and the customer experience;• Increased web traffic by 39%, new subscribers by 53% & follows by 24% through a targeted digital marketing strategy; • Maintained a healthy sales pipeline of SME and mid-size accounts of £500k - £5m.

• Sell a diverse range of products & services, prospecting into new distribution channels;• Achieve EBIT targets from the Leisure & Corporate Travel Agency Sectors;• Coordinate & execute the sales process and managing the commercial & legal frameworks;• End to end bid management, managing the deal team, bid process and deliverables;• Development of bespoke packages and transition planning to help clients meet their objectives; • Implement client tech solutions to improve functionality, accuracy and productivity;• Maintained a high level of current knowledge including trends, strategy, competitors and pricing.

Trafford City

• Provide strategic advice on opportunities to drive better sales & margin throughout the global network;• Implement a global campaign of direct marketing, analysing booking & buying trends and internal data; • Ensured a consistent and co-ordinated approach to selling was adopted across the business;• Developed and rolled out a series of training sessions and workshops: - How To Win New Business; - Knowing Your Competition; and - Strategic Account Management;• 40% improvement in win / loss ratio and 5% growth in existing accounts through effective cross selling;• Improved productivity in bid response globally, increasing invitations to tender by 16%; • 12% growth of Corporate Travel Counsellors through the set-up of a sales division within HQ;• Manage and develop a team of 12 Business Development direct reports.

• Drove new sales in total travel management, specialising in transient, meetings and events for public and private sectors;• Identified new opportunities and built strategies for growth and product enhancement; • Created a sales strategy to support the overall business plan; • Achieved sales targets year on year, with contract value of circa £235m over three years; • Led targeted sales campaigns and tenders, including several FTSE100 companies; • Achieved savings of £6m+ through active involvement in BSI’s meeting space management for Tesco; • Developed a successful sales force and a healthy pipeline of new business leads with a clear sales strategy;• Managed the sales team and direct reports, developing their skills and abilities to increase performance.

City And Guilds Level 1 And 2, Travel And Tourism

Activities and Societies: Captain of the athletics team, Captain of Rugby team, record holder for 100m, 200m, long jumpCotac 1 and 2.

Education record