Executive General Manager
Busiest restaurant in Colorado Springs, voted best Restaurant with a view and best Sports Bar by the Gazette. 7 million in annual sales including 1 million in annual banquet sales. 24% average COGS, RCP average 19.6%, total labor 32% or less, hourly labor 18.5%. MIT trainer, in charge of all hiring, team of 8 managers, three chefs and 110 hourly team members, unit accountant, facilities maintenance, local marketing and promotions. Built a restaurant of hospitality experts, revamped all training modules, developed a see it and say it mentality with my management team, fostered a positive and evolving culture which elevated morale, service and culinary excellence.• Established relationships with local charities; The Girls and Boys Club, Salvation Army and the Colorado Springs Rescue Mission in order to give back to our community and those in need of assistance.• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.• Managed budgets and resources, optimizing allocation for maximum impact on business objectives.• Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration• Managed budgets and resources, optimizing allocation for maximum impact on business objectives.• Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration.