Mark Hutton is a Senior ServiceNow Solutions Consultant at CDW at CDW. He possess expertise in it service management, itil, outsourcing, incident management, it outsourcing and 33 more skills. Colleagues describe him as "Mark Hutton is as good as they get in the Operational Service Management space and deployment. He is a real powerhouse of knowledge and experience. He is also the best one of the most articulate and professional Service Management presenters i have ever been exposed to.", "In the area Service Management, Mark is unrivaled. I have never worked with anyone with the depth, knowledge, and business sense that Mark has. When I need something done right, I know I can count on Mark. When nobody else knows the answer, I know Mark will either have the answer or will find a path to it. On one particular occasion, Mark was assigned as the Service Management Lead on a Transition Program I was leading. Mark quickly established his credentials with our client. He took on the responsibility to coach weaker members of the team. He also took on the responsibility for creating and delivering architecture deliverables, which were not part of his role. With Mark’s support and leadership we were able to exceed expectations and complete the program. I would recommend Mark for positions requiring a leader who needs to be hand on.", and "Mark and I worked together recently on a major outsourcing program responsible for the deployment of ITSM. Mark has an expert understanding of ITIL processes and the supporting toolsets, from both a deployment and operational perspective. He is able to bring his considerable skills and experience to "troubled" projects and turn potential failure to success. Mark is well liked and respected by his team. He is always ready to help, and take on new challenges, consistently dealing with issues positively. With strong leadership, strong values & business acumen, Mark is clearly an asset to any company."