Mark Ilott Email and Phone Number
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- Valid
Mark Ilott personal email
I have gained a total of over 22 years of employment experience in trades, hospitality, procurement, distribution, warehousing and sales. 13 years out of 22, I have been involved in people management, procurement, sales and account management. With extensive experience, I leverage leadership qualities, product knowledge including sales and market analysis, customer relationship management, stakeholder engagement and negotiation skills.I am committed to driving account growth through collaborative leadership, effective stakeholder management, business improvement and opportunities for higher profitability. With an innate talent for reputation management and stakeholder relations, coupled with a high customer and quality service focus, I constantly identify opportunities to grow the customer base and build positive relationships with new clients whilst maintaining to be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.My progress through this career path includes quality service and excellent performance accompanied by time management, superlative communication, organisational and analytical skills. I am highly motivated and I thrive on being an integral part of leadership in contributing to the achievement of business goals and growth, reach targets and ensure continued success.Furthermore, my years of employment have enabled me to improve more on management skills and leadership. Sustaining the above-mentioned qualities and employing best practices from years of experience and employment have become means to achieving success.
The English Tapware Company
View- Website:
- englishtapware.com.au
- Employees:
- 15
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Hardware Sales ManagerThe English Tapware Company Feb 2022 - PresentAbbotsford, Victoria, Australia
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Trade Account ManagerMitre 10 Australia Pty Ltd Jul 2021 - Jan 2022Mitchell, Australian Capital Territory, AustraliaI analyse and understand additional growth in the key accounts as well as determine the potential effects of market trends to current business practices. Aside from managing accounts, job requests and budget expectations, I participate in meeting with key accounts and deliberate on account management activities. I also ensure a regular activity plan, including time allocated to new business generation by developing a lead identification plan with assessment and prioritisation of potential targets. To ensure quality customer service, I establish long-term relationships with customers through developing trust and confidence. In addition, I ensure all aspects of the client relationship are efficiently managed, promptly resolve any issues arising with direct involvement and a team approach. Finally, I generate reports, including account activities and expected outcomes, and present them to clients. -
Vic Purchasing ManagerHardings Hardware Mar 2020 - Jul 2021Dandenong, Victoria, AustraliaIn collaboration with other departments and leadership, I identified and developed needs and requirements for equipment, materials, products and acceptable substitutions. I conducted predictive analysis to assess material availability in relation to the market, delivery systems, and other variables. I also generated and forwarded reports containing information about market conditions and merchandise cost. Representing the company in negotiating with vendors, I evaluated and approved conditions for issuing and awarding procurement bids. After drafting and implementing instructions, policies, and procedures for purchasing and contract management, I processed purchase orders and requisitions for materials, supplies, and equipment. I performed other duties such as maintenance of procurement and record keeping systems and coordination for the removal or disposal of surplus materials. -
Assistant Store ManagerHardings Hardware Mar 2017 - Mar 2020Dandenong, Victoria, AustraliaI developed and implemented processes to ensure follow through and completion of tasks and meet operational requirements and maximise productivity. I updated and maintained financial records and reports including sales reports, sales forecasts, banking, payroll reporting, expenditure. To attract new customers, expand store traffic and increase sales and profitability I monitored and analysed market trends and customer needs to develop and implement business strategies. I delivered excellent service, investigated and effectively addressed customer complaints and concerns to ensure customer satisfaction. Likewise, I developed pricing policies in accordance with merchandising and trends, determined advertising and sales promotions to market merchandise. To ensure security of store and merchandise, I implemented appropriate security systems and measures. Most importantly, I maintained quality assurance standards, oversaw safety and operational reviews, and complied with safety, health and sanitation best practices and regulations.
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Purchasing Officer & Senior Purchasing OfficerHardings Hardware Apr 2014 - Mar 2017Dandenong, Victoria, AustraliaBeing a Purchasing Officer, I interviewed the managers of the supply firms, conducted site visits and measured other aspects such as quality assurance, organisational structure and financials for logistic evaluation. I reviewed supply contracts and evaluated them to ensure organisation works with competent and reliable suppliers. Before entering into supply contracts, I collaborated with other senior procurement officials to evaluate all potential suppliers. I communicated and negotiated with vendors to procure supplies yet ensure that the purchase remain within the allotted budget and delivery timeframe. I also identified and addressed barriers decreasing operational efficiency in the procurement department, and developed a strategy or implemented an action plan for resolution. Other than arranging transport of purchased goods, items or materials, I monitored equipment stock level and geared on a regular basis, forwarded supply orders to vendors.
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Sales Consultant/Customer ServiceHardings Hardware Mar 2011 - Apr 2014Dandenong, Victoria, AustraliaI maintained extensive product knowledge for effective sales strategies as well as analysed market trend and behaviours of customers about products to determine the demographic and prospect market to penetrate. For customers’ perusal and reference, I created sales proposals with complete information and specifications about the products. For customers’ feel of well-informed decision, I provided all the products and services whilst highlighting the advantages and/or benefits of the products. To ensure all purchase orders were efficiently and promptly provided, I maintained coordination with stakeholders such as builders, sales team, suppliers and warehouse. I addressed customers’ enquiries and concerns about the products in a professional and courteous manner to maintain quality customer experience. Prior to finalising the transaction by processing necessary documents, I followed up with customers regarding their interest in purchasing the products or availing services.
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Carpenter/JoinerSouthern Star Group Of Companies Jan 2008 - Mar 2011Springvale, Victoria, Australia
Mark Ilott Skills
Frequently Asked Questions about Mark Ilott
What company does Mark Ilott work for?
Mark Ilott works for The English Tapware Company
What is Mark Ilott's role at the current company?
Mark Ilott's current role is Hardware Sales Manager.
What is Mark Ilott's email address?
Mark Ilott's email address is ma****@****.com.au
What skills is Mark Ilott known for?
Mark Ilott has skills like Customer Service, Purchasing, Management, Carpentry, Landscaping, Team Leadership, Sales Consulting, Inventory Management, Cabinetry, Returns Management.
Who are Mark Ilott's colleagues?
Mark Ilott's colleagues are Anna Rees, Chantelle Khalil, Paul Rondeau, Tony Marcos.
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