Mark J. Lodermeier Email & Phone Number

Saint Paul, Mn, Us

St. Paul, Mn, Us

Parsippany, Nj, Us

Installation Project Manager

Minneapolis, Minnesota, Us

Chaska, Minnesota, Us

Project Manager with 2+ years’ experience specializing in I.T. projects that encompass: physical layer connections, to switches, routers, access points, and more. I specialize in M.A.C. ( Move / Add/ or Change ) work, working closely with the client and our Engineering team to create any needed material list and SOW. I’m professional, creative, and flexible with proven analytical skills. Adept at meeting customer SLA’s and budgets; communicating across all departments; and managing overall project plan and execution while providing superior customer service.

Chaska, Minnesota, Us

Actively service and support client events at our Service Desk. Consisting of: POS, PC, Network, Phone, Paging, and Data Cable installs via vendor partner sub-contractors onsite all over Canada and the U.S. • Provide 1st level I.T. support as needed • Collect and manage critical project data in Excel and Alert Database system Scheduled technicians all over the U.S. and Canada for a leading hardware retailer. Duties include sourcing the correct skill-set technician, sourcing materials, scissor lifts, special projects, meeting service level agreements, budget goals, and billing invoices.

St Paul, Mn, Us

• Worked 8hr rotating shifts running a scotch tape packaging assembly line, setup new line tooling to run different sized product as needed, performed basic troubleshooting, did timely quality inspections.• Utilized hand and power tools to changeover machine tooling to accommodate different sized product for assembly and for use when troubleshooting production line problems, utilized basic wiring diagrams for adjusting variables as well. Worked with maintenance and engineering on more complex problems and would sometimes assist them in fixing and diagnosing machine problems

Hutchinson, Mn, Us

• 1st and 2nd level computer and networking support for all manufacturing PC’s and related software for both buildings on site campus. Resolved hardware, software, and networking issues in person, remotely via network, and over the phone. Prioritized issues based on business critical protocols and criteria.

Hutchinson, Mn, Us

• Performed all electrical measurements as defined and needed by electrical engineering staff, facilitated development of improved test methods and fixtures, performed some equipment calibrations, used AutoCAD and a milling system to make test circuit boards.• Developed a new method of testing that cut testing labor from 8 hours to 4 hours for a particular electrical test measuring TDR Impedance.• Test equipment utilized in this role: Agilent Network Analyzers, Agilent S-parameter, and TDR Impedance Analyzer, Digital Multimeter, AC/DC variable power supplies, HyPot voltage breakdown meter, Agilent LCR meter, Electrostatic and Coulomb meters, Soldering irons. • Utilized electrical wiring schematics and made my own as needed for project test fixture work and setting up and troubleshooting circuits for testing products.• Develop concepts and accordingly construct part testing prototype fixtures as needed• Explore and propose creative solutions based on solid rationales and contribute to design and process concepts

Fort Mill, Sc, Us

Resolved hardware, software, network, and LaserJet printer issues for a variety of clients.

Associate Of Arts And Sciences (A.A.S.), Computers & Digital Systems

Certificate Of Web Development