Mark Jack Email & Phone Number

Lenexa, Kansas, United States

- Control the creation, transfer, maintenance, and process of data within global ERP systems.- Responsible for generation of recommended spare parts lists for the commercial and projects departments.- Responds to emergency needs of customers by collecting necessary information, determining the appropriate solution, developing a plan of action, and implementing and overseeing the plan to resolve the customer’s issue.- Provides technical solutions and expertise to customers, global service team members, and sales.- Handles situations that may require extensive research according to the customer's needs.- Preparing quotes and proposals for service product inquiries.- Responsible for receiving and inputting data and maintaining install base.- Responsible for updating and maintaining Haarslev manuals and drawings.- Assist in developing standard operating procedures and preventative maintenance schedules.- Developing documentation and drawings for new products.- Assist in transition of documentation from older database systems.- Responsible for design, basic engineering, and estimating of aftermarket retrofit/upgrade kits.- Generate and maintain sales orders.

Wamego, Kansas, United States

- Process all engineering changes from initial detection to final implementation.- Process all warranty claims from initial customer claim to final customer payout and credit.- Patiently walked individuals through basic troubleshooting tasks.- Conduct minor design and drafting work utilizing AutoCAD and SolidWorks software.- Aid in the research and development of the product line and potential future products.- Provide minor IT support to coworkers as needed.- Assist in the management and implementation of the design file structure utilizing Solidworks PDM and the Microsoft Windows File Explorer management system.- Explained technical information in clear terms to promote better understanding for non-technical users spanning the entire product line.- Created technical support documentation that enabled the user community to extend skills, leverage system features, and find resolutions to questions without intervention from support team.

Rembert, Sc

- Supervised inmates during the milking process of around 400 dairy cattle. - Administered medicine and treatment for cattle with minor health problems. - Assisted in the birthing process of newborn calves. - Ran a dairy processing facility successfully turning 9000lbs. of raw milk a week into a final product.

Sumter, Sc

- Completed tear-down of existing structures and prepared for new construction.- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.- Aligned and squared frames and forms for installation.- Constructed residential decks, carports, garages and sunrooms.- Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.- Repaired roofs and flooring and remodeled bathrooms and kitchens.

Shaw Afb, Sc

- Enforced standards of conduct, discipline, and adherence to state, military, federal laws, and Air Force instructions.- Patrolled base housing and aircraft mass parking areas, securing assets valued over 2.6 billion dollars and protected 13,000 personnel.- Provided immediate response during medical emergencies, vehicle accidents, domestic incidents and robberies.- Issued citations, completed forms/paperwork and apprehended offenders during various traffic incidents and misdemeanor/felony crimes.- Investigated and reported crimes, accidents, offenses and damage to property.- Secured crime scenes, gathered evidence and questioned witnesses.- Evacuated buildings and cordoned immediate area during bomb threats and major accidents.- Conducted random anti-terrorism measures involving badge authentications, vehicle searches and background checks.