Mark Jaffe Email & Phone Number

Greater Los Angeles Area

Strategic Growth Consulting functions as a strategic growth catalyst driving sustainable revenue growth for client companies.Strategies developed as result of Mark’s involvement with a regional furniture manufacturer increased that company’s sales from $55 million to over $100 million from 2008 to 2011 - during the heart of the recession. Clients also include a cosmetics company who has grown from under $2M to well over $60M from 2014 - 2019.

• Developed and utilized an in-depth survey tool to assess consumer and business client perceptions of the firm and developed, orchestrated and implemented new strategic processes as a result• Developed and implemented a new comprehensive and integrated consumer and business financial services model for clients resulting in a first year operating income increase of 30% • Developed, orchestrated and implemented a newly developed workflow and workforce optimization program that resulted in non-tax season firm-wide revenue increases of 34%• Implemented new management and employee programs which reversed a five year slide in employee satisfaction survey results with overall satisfaction rising from 70% to 79%• Renegotiated banking relationships producing a net interest savings of 250 basis points and a total credit facility increase of 80%• Negotiated, implemented, and managed a related industry joint venture which realized a positive net income five months ahead of projections and overall revenue increases of 21% above forecast• Developed and managed a business development improvement program which resulted in new business development revenue growth 40% above forecast

• Achieved over $2 million in revenues for the first 12 months across four significant target markets – buy side institutions and pension funds, regulatory agencies (a $1.7 million contract with the SEC), D&O insurance companies and accounting firms• Developed and implemented the successful rollout of the client services function resulting in 100% client retention in the first year• Created, developed and deployed short term and long term strategic marketing and sales programs that jump-started the launch and customer acquisition phases of the company’s growth cycle• Secured significant customer, media and channel relationships that leveraged company’s core product and established the company as one of the top players in an emerging market

• The company licensed the application on an ASP or annual subscription basis and produced significant client site revenue improvement after installation• Founded and successfully grew this enterprise software company to a 20 person, post revenue, venture funded organization that developed and deployed buying decision system software on multiple customer sites• Initiated and established numerous content and technology joint ventures and alliances that furthered the company goals and objectives• Orchestrated and secured the successful completion of a $2.1 million Series A funding round as well as several follow-on interim rounds• Conceptualized the vision for the company’s integrated suite of buying decision system software applications• Integrated the management of development, marketing, sales, and professional services to efficiently achieve the short and long term goals of the company• Provided organizational leadership and strategic planning direction to optimize and attain short and long term objectives

• Directed all creative, production, marketing, new business development and sales functions for this newly launched children’s and family entertainment company• Researched and initiated a strategic development and marketing program for Warner Bros. Records music catalog

Company Management• Provided organizational leadership and directed long-term strategic growth and all aspects of day to day operations for Walt Disney Records with full P&L responsibility• Generated overall revenue increases from $30 to $120 million over a five-year period• Achieved a corresponding 33% compound annual increase in operating income• Drove retail revenues from $16 million to $94 million with a corresponding 55% compound annual operating income increase in the same period• Certified 104 titles gold, platinum, and multi-platinum with the Recording• Industry Association of America• Directed the overall release of The Lion King soundtrack and audio products resulting in over ten million units sold and the best-selling album of 1994• Integrated music marketing into overall marketing programs for numerous other divisions within the Disney company• Leveraged numerous television and film equities into separate multi-million dollar businesses• Negotiated all artist, license, and business deals for the record company• Oversaw production, customer service, and distribution at the 100,000 square foot distribution center in Indianapolis Creative Development• Initiated and oversaw creative development and production on titles such as For Our Children, Sebastian, Little Richard’s Shake It All About, and the Grammy nominated The Music of Disney: A Legacy In Song box set• Developed numerous audio properties later utilized by the Disney Company as the basis for network and cable television specials• Adapted two non-musical based TV properties into successful music releases• Initiated and oversaw creative development and production on music videos which were later utilized as programming on the Disney Channel

• Established the A & M Records Children’s Entertainment Division and directed its growth into a $14 million business• Introduced Raffi into the United States and guided the growth of his career into America’s #1 children’s recording artist• Pioneered the use of third party and multi-media promotions to garner broad-based awareness of children’s music• Developed customized distribution systems to effectively service the needs of the diverse children’s retail market

Mba, Marketing/Finance

Ba, Communications