Mark Jaskolski Email & Phone Number

San Francisco, California, Us

Lead PM, Vitality (Trust & Safety) + Core Product

San Francisco, California, Us

Platform PM - Core Experience, Internal Systems, Design system, i18n

Chicago, Illinois, Us

Owned entire product suite (website, mobile app, internal systems, integrations, growth)

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

• Handled portfolio of 230+ mid-market and enterprise customers with a annualized book revenue of $6.85M. • Ensured the success of customer base with their purchased Glassdoor products by analyzing product usage and formulating recommendations to optimize their recruiting strategies.• Built successful customer relationships via onboarding and implementation, campaign optimization, and semi-annual business reviews.• Created and optimized Cost-Per-Click advertisement campaigns for Enterprise clients.• Regularly analyzed key account base metrics and identify risk factors and new growth areas, working actively to eliminate risk wherever possible• Developed innovative programs/resources to drive customer engagement, enablement, and retention.• Exemplified data-driven approach to making decisions, analyzing trends across client base to constantly improve and iterate on standard methodologies.• Served as a subject matter expert to support fellow team members. • Assist with hiring activities & onboarding new team members across multiple departments• Designed and implemented innovative projects to improve workflow from beginning to end.• Collaborated with Product Managers to create Client Council to better understand the client experience.

• Created a new bilingual curriculum that fused aspects of both the Chinese and American education systems.• Planned and executed inventive lesson plans for classes of 30+ children ranging in age from 5-7 years old. • Leader of daily exercises and marching for entire school, instructed 140 primary school children in English.• Composed physical testing system for entire school which will be used for measuring athletic progress of students.• Responsible for managing a team of local PE teachers to ensure the safety and organization of each class.

Elmhurst, Il, Us

• Responsible for college recruitment in East China (Shanghai, Jiangsu, Zhejiang, Anhui Provinces)• Attend and represent the college at prospective student fairs throughout the region.• Create and maintain relationships with international schools, bilingual schools and local high schools. • Arrange and present at schools and conferences to increase the school’s profile within China.

Elmhurst, Il, Us

Innovated the recruitment process of high-level talent by streamlining communication method and the database. Created and executed customized training sessions for large groups and smaller functional sessions for individuals. Effectively managed a group of 30+ personnel through daily communication and person-to-person interactions. Spoke eloquently to large groups of prospective students and parents about the American college decision process. Rendered critical decisions in high-stress environment with confidence and later explanation to superiors.

London, England, Gb

• Client support/success role in SaaS environment working with enterprise clients for over 2 years.• Integral member of fastest client support response team in the Sports Data Technology industry.• Proficiency with SQL, Microsoft Office, JIRA, Confluence, Slack.• Daily utilization of Salesforce CRM • Recognized and diagnosed XML & API data delivery issues.• Collaborated with developers and project managers to investigate critical client issues with urgency.• Monitored and escalated development issues urgently and provided front-line prevention to network outages.• Managed Prozone FTP site; retrieved, uploaded, and organized Broadcast video for client use.

London, England, Gb

• Completed urgent data audits of the optical tracking software on soccer game. • Performed data analysis on historical statistics from top soccer leagues around the world.• Score live soccer games by collecting real-time statistics, using proprietary data collection software.• Write live in-depth commentary which brings insight and more detail to play by play statistics.• Compile live touch data working with a team of data analysts, averaging about 1,000+ data points per hour. • Manage communication between offices around the globe.

Rockville, Md, Us

• Managed up to 25 projects simultaneously and providing inside sales support. • Provided constant project updates and communication with clients via email, phone, and in-person.• Onboarded 15 clients with both in-person and phone meetings. • Maintained project schedule, cost changes, quoting and responsible for organic account growth. • Liason between Marketing, Sales, Accounting, Design & Production departments. • Prepare invoices for work finished, statements or postage requests as needed by client.

Baltimore, Maryland, Us

ExcavationResearchArtifact IdentificationMappingField notes/Data collection

St. Mary'S City, Md, Us

Baltimore, Md, Us

Studied Finance and Organizational Behavior for two years.

New York, Ny, Us

Asset AllocationsQuarterly ReportsSummarizing Conference CallsResearch Mutual Funds