Mark Jenner Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

As a dedicated playologist and brand ambassador, I utilize my knowledge on gaming and technological products and market these products to the public. My responsibilities include:Customer Experience - Creating a safe, supportive and connected environment so individuals can interact with the exhibiting products. I assist with marketing the product while addressing customer's concerns. Maintaining a positive customer engagement. Education - With expertise in instruction and teaching, I excel at guiding individuals in learning how to engage in the interactive experiences. I employ effective instructional methods, adapting to various learning styles, and exercising patience.Product Knowledge & Market Promotion - With extensive knowledge of gaming and tech products, I effectively promote and market them to the customers as they interact with the device. As a brand ambassador, I represent and endorse the products, highlighting their unique features and benefits. Through targeted communication, I develop customer interest, make sales and maintain a friendly brand reputation.

Doncaster, Victoria, Australia

Client Management & documentation- Liaising with the client (face to face and online) about their product and concept/design ideas. Point out any potential design flaws while providing suggestions and modifying the design to better suit customer needs.3D Computer Aided Design (CAD) - Utilizing CAD designs software such as, solidworks, meshmixer and AutoCad Fusion 360. I created cad designs and technical drawings of the products and their individual components from the clients concepts with high accuracy and detail.Manufacturing Knowledge - Preparing 3D printers (FDM and SLA) and utilizing the slicer software's and my engineering background to print the desire product under the most optimized condition, so as to match the details and accuracy for its designed use.Mechanical Skills - This included the establishment, maintenance, troubleshooting and root cause analysis. Using my mechanical engineering background I managed to keep the downtime of the machines very low. Incidents were resolved quickly, reducing waste and down time.

Springvale, Victoria, Australia

Manufacturing Process Improvement - Improving and optimizing the production by applying lean manufacturing principles and implementing DFMA techniques. This allowed me to optimize assembly processes, leading to increase output and a reduction in waste.Documentation - Drafting high quality Manual Work Instructions (MWI), Bills of Material (BOM) and Quality Control (QC) processes and updating the online database. I actively documented faults and solutions ensuring effective troubleshooting. And with strong project management skills, I multi-tasks across sectors, to meet tight project deadlines.Technical Skills & Knowledge - I performed a variety of tasks on the manufacturing floor. Tasks are not limited to basic-troubleshooting the CNC, pick and place, drill press and solder paste machines. I also conduct testing of PCB boards, manually soldering components to the board and flashing the firmware.

Springvale, Victoria, Australia

Design and Modelling Expertise – My main responsibility as a mechanical engineer was to use my 3D design and mechanical knowledge to create products. This included regular communication between the client and the creation of the assembly and technical drawing to industry standards.Mechanical and Technical Support - I was also responsible to keep the machines (solder paste, solder oven, pick and place, 3D printer) maintained and operational. Another responsibility was to ensure multiple desktop computers including their software and IT support runs smoothly.

Box Hill, Victoria, Australia

During my work integrated learning (WIL) at Planet Innovation, I focused on reducing manufacturing time for a client's product. Using lean manufacturing, DFMA, and 5S, I strategically redesigned the work cell layout. I utilized SolidWorks for 3D modelling and effectively communicated with engineers and technicians to implement the changes. My main responsibilities included:Work Cell Optimization and Efficiency - By implementing lean manufacturing principles, I optimize work cell efficiency. I reduce bottlenecks and streamline processes, resulting in enhanced productivity. Technical Design and Documentation - I utilize CAD software like Fusion360 and SolidWorks for 3D design and creating accurate technical drawings. Additionally, I generate BOMs and conduct cost analyses to optimize production planning. Additionally, I redesign components to facilitate easier manufacturing and assembly, ultimately improving overall efficiency in the work cell.Safety and Support - In the realm of safety and support, I prioritize the well-being of manufacturing technicians by creating a safe work environment. I offer assistance and guidance during process changes to ensure a smooth transition.

Knox, Victoria, Australia

At UBD I was responsible for managing the pick and pack operations utilizing an automated sorting system, ensuring efficient and accurate processing of books. My responsibilities includedMachine Setup and Troubleshooting - Proficiently setting up folding and sorting machines for smooth operations. Conducted regular maintenance and troubleshooting of automated packing and sorting systems. Operated box and labelling machines, swiftly resolving any technical issues that arose. System Integrity and Error Prevention - I ensure system integrity by implementing error prevention measures, monitoring, and verifying proper system functioning. I optimize performance by minimizing errors and enhancing overall efficiency.Safety & Efficiency Management - I am dedicated to establishing and maintaining a safe and efficient work environment. This involves ensuring the proper functioning of systems across multiple zones and promptly addressing any issues that arise. I take proactive measures to restart the system and resolve crashes in order to minimize downtime and optimize productivity.

Croydon, Victoria, Australia

Whilst working at Studco I was operating and programming machinery (mills) to form different types of steels that will be used in building Constructions. Key responsibilities included:Machine Operations & Maintenance - Competently set up and prepare machines for optimal operation. Skilfully and safely operate machinery while conducting meticulous quality checks and ensuring strict product control. Regularly maintain machinery to maximize performance and efficiency.Training and Support - Proficiently train and guide individuals in operating machines and mills, fostering their expertise and confidence. Provide dedicated assistance and support to ensure seamless operations and maximize overall productivity.

Engineering Adv (Manufacturing And Mechatronics) (Honors), Mechatronics, Robotics, And Automation Engineering

Vce, Maths And Science, Year 12

Was a part of the Rowville Sports Academy (RSA) Completed Year 12 VCE subjects composed of.... *English *Physics *Maths Methods *Maths.