Mark Johnson Email & Phone Number

As Operations Director for Servita, Mark is responsible for leading Servita’s business operations, ensuring our business is conducted to the highest possible standards efficiently, consistently and securely. He oversees all back-office services whilst ensuring Servita's leaders and teams are equipped with the information, tools and processes needed to be successful in their client engagements.

United Kingdom

Provided PMO management and leadership on a major UK Healthcare transformation programme.

Middle East

As a Servita Principal Consultant, Mark worked with clients in the Middle East, Europe and Asia to help them realise value from the successful delivery of projects and programmes through the effective implementation of the Programme Management Office discipline to govern and support their delivery.

Doha, Qatar

Provided PMO Leadership on a programme comprising business critical and strategic projects for the premier healthcare provider for the state of Qatar which served to enable the client to realise their corporate vision for the integration of clinical and business functions to fully support the efficient and highly effective delivery of quality patient care.Also acted in key Programme Management and Communications capacities to support the Programme Director in maintaining programme… Show more Provided PMO Leadership on a programme comprising business critical and strategic projects for the premier healthcare provider for the state of Qatar which served to enable the client to realise their corporate vision for the integration of clinical and business functions to fully support the efficient and highly effective delivery of quality patient care.Also acted in key Programme Management and Communications capacities to support the Programme Director in maintaining programme progress and momentum while ensuring highly effective stakeholder management.Supported and guided project managers to achieve high quality and predictable results by providing the means and standards to do so, based on best practice and experience. Show less

Qatar

Responsible for establishing and leading the PMO Team in the execution of day-to-day PMO operations, providing oversight into all aspects of project execution, both at tactical and strategic levels across two significant programmes. Key functions of the PMO were Change Management, Project and Programme Planning, Quality Management, Executive Reporting and ensuring adoption and compliance with the corporate project, programme and portfolio management processes and tools.

Qatar

Led Account delivery planning activities providing expertise and guidance on PMO set-up activities and consultative scheduling and planning guidance to delivery teams in the Account start-up phase of two significant programmes of work.

Abu Dhabi

PMO Manager ensuring project delivery aligned to the corporate project management methodology for an IT Programme Development consulting engagement.Delivered PMO support services to Project Managers in delivery of IT Healthcare projects in Abu Dhabi, providing governance and guidance on all aspects of delivery execution.

London, United Kingdom

Led several projects in the BT/NHS London Programme for Information Technology including the successful implementation of a fully web-based Care Records System at Go-Lives’ in both Mental Health and Community care settings. The deployments included a high-focus first of type Mental Health Trust Care Records System upgrade.Responsible for Account Start-up support to first Perot Systems Healthcare Account in India providing planning support aligned to Account Start-up Methodology and… Show more Led several projects in the BT/NHS London Programme for Information Technology including the successful implementation of a fully web-based Care Records System at Go-Lives’ in both Mental Health and Community care settings. The deployments included a high-focus first of type Mental Health Trust Care Records System upgrade.Responsible for Account Start-up support to first Perot Systems Healthcare Account in India providing planning support aligned to Account Start-up Methodology and tracking and reporting of key functional areas such as Associate Transition, Communications, Contract Compliance, Quality, Financial Management and Project Management. Show less

United Kingdom

Various project management roles working with clients across the UK included working with a major healthcare retailer to deliver infrastructure projects on a major outsourcing account working with various cross-functional and offshore teams. Project managed and successfully delivered a business critical upgrade to layout and merchandising application suite.