Senior Business Development Manager
As a driver of growth I was the driving force that built and delivered the vision for strategic planning. I operated transparently to define strategies, policies, standards, and processes and delivered coaching and guidance that ensured improved safety attitudes, and conducted risk assessments, operational reviews, and regular audits. • Through the optimizing of market, accounts, competition, and economic trends expertise I built marketing strategies that produced new revenue streams that continually generated new revenue.• In collaboration with Manufacturers and clients I was able to gain new insight and provide feedback for product improvements; I then headed the integration of product shifts that enhanced overall customer satisfaction.• I cultivated open communication and relationships with legacy clients so that I could further understand their needs, expose new opportunities, and generate sales quotes and customer service inquiries.• As a trainer and mentor to Project Managers, I advanced consultative sales techniques that solicited recurring business and the best practice to better manage relationships.• I ensured all reports and forecasts remained accurate in the CRM database, creating a streamlined focus that maximized sales planning.• As the key point of contact and sounding board I maintained an 80% customer retention through ongoing satisfaction, while driving an increase new business growth.
