Mark Joseph Cuevas Email and Phone Number

• Responsible for perfect planning, coordinating and directing a broad range of services so that the company can operate efficiently.• Required to guarantee optimum guest relations concurrent with managing and supervising departmental managers and staff members.• Job is to create a warm and welcoming atmosphere that encourages guests to return and to recommend the lodging facilities to others.• Providing the highest quality guest accommodations and services. • Do hiring, training and supervising quality personnel to work in all departments, including front desk operations, reservations, guest relations and housekeeping. • Job also requires developing promotional and marketing plans to increase business and create a favorable image in the community.• General preparation for arrival of hotel guest, assembling guest packages, responding to guest emails, answering the telephone, inputting guest reservations.• Duty Manager may also be required to perform the typical front desk functions during the graveyard shift. These functions include check-in, check-out, reservations, responding to guest complaints, coordinating housekeeping requests, and handling any emergencies that may arise.• Also handle both the duties of the front desk agent and some of the duties of the accounting department. Do the running of hotel’s daily report • Prepares Front Office department Profit & Loss.

• Responsible for perfect planning, coordinating and directing a broad range of services so that the company can operate efficiently.• Coordinates space allocation, facilities maintenance and operations along with equipment procurement. • Also plans for efficient information and data processing, mail, materials scheduling and distribution, reproduction, records management, telecommunications management, security and transportation services.• Responsible for keeping files of company’s site manpower such as vacation, travel authorization.