Mark K. Email & Phone Number

- Spearheading London's Safety plan to improve fire safety throughout London.

London, United Kingdom

- To ensure an effective, efficient operational environment is achieved which will support a strong control/risk culture, passionately putting customers and their interests at the heart of all you do and at the centre of all activities- Ensuring consistent adherence to Branch & Private Banking/Direct Distribution internal and external, regulatory.

London, United Kingdom

Working with senior leaders across the RBS Group supporting the deliever of the Customer Experience objectives. I work with leaders across Private, Business, Retail, Protection and Mortgage Businesses.We support business leaders to enable them to give clarity, build capability and motivate their teams by embedding amazing customer centric behaviours to.

Various London Locations

• Lead the branch team/s in delivering a consistently excellent customer experience with emphasis on efficient, helpful and simple
• Grow and retain our existing valuable customer relationships and attract new customers
• Deliver the Branch contribution targets
• Own the preparation, implementation and maintenance of an effective Branch Local Market Action Plan
• Contribute to the Local Market Action Plan
• Motivate and lead teams to live the Bank values and Helpful Banking Behaviours

London, United Kingdom