Program Management professional adept at leading teams to optimize end-to-end processes. Results-driven and committed to driving operational excellence through high-impact initiatives. Skilled in cross-functional collaboration, advanced analytics, and project management methodologies. Passionate about fostering innovation, continuous improvement, and delivering exceptional business outcomes- Work closely with the product, IT, and software engineering teams to implement and leverage process mining and deliver solutions that identify & generate cash savings in our end to end processes- Drive intelligent automation technology strategy and partner with development teams to drive consistent growth along the maturity model- Led global collaboration & facilitation tool rollout Miro) during the early phase of the Covid-19 pandemic to provide business continuity and enable teams to execute in a fully virtual environment- Coordinate BSC's service optimization strategy by building, operating, and empowering a functional service delivery CoP to become a guiding coalition for location, technology, and site support strategy for BSC- Influence Senior Leadership by developing business cases for optimization opportunities inside matrixed End-to-End activities and lead the execution of enterprise-wide improvement programs ATR, FP&A, & O2C

• Led global, cross-functional initiatives including Portfolio Health Optimization and SI&OP Simplification, resulting in a 22% reduction in enterprise UPN count and increased process adoption, respectively• Owned the deployment of LEAN and operational excellence tools, facilitated strategy development, and established operating rhythms to sustain a continuous improvement culture in Alpharetta, GA• Organized and facilitated kaizens at an external partner repair facility, improving throughput by 50% by creating a more efficient shop floor layout, balancing work content, leveraging pre-built subassemblies, and developing KPI's• Collaborated with Endoscopy leadership and functional champions to drive $30M in continuous improvement activity through utilization of the value improvement roadmap and process improvement toolkit

• Eliminated manual sales and operations processes by launching new CRM, ERP, POS and eCommerce systems, significantly improving the user experience and reducing operating expenses• Provided strategic leadership and guidance to Operations Leadership Team and directed, planned, & executed company initiatives that supported organizational strategic goals• Designed operating dashboards to track, report, and hold managers accountable for executing on KPIs• Drove acquisition integration by implementing an operating system and establishing standard processes

• Installed GE's first AI optical inspection workstation for final engine inspection by coordinating efforts between the GE robotics team, external developers, site facilities, and global business leaders• BB projects reduced labor by 50% in major assembly and kitting operations, resulting in $2M of cost-out

• Achieved material cost productivity targets of $750K 5%, reduced delivery delinquency by 4 weeks, and beat year-end inventory targets while sustaining product quality and team safety metrics• Developed capacity and contingency plans for critical components and processes to reduce risk to delivery schedules

Member of GE's Operations Management Leadership Program (OMLP) which provided experience in various aspects of operations management, including manufacturing, quality, people leadership, and project management.