High School Computer Science Teacher

Lead software development team(s) that develop cloud products on multi-tier platforms. Combine technical leadership with a passion for coaching, mentoring, and developing team members.

Led 4-5 scrum teams of front-end, back-end, and quality engineers developing the new Adopt product on the Pendo core platform.Collaborated across the following teams: recruiting, sales, engineering, technical and customer success, program management, product, and design, and go-to-market. Responsible for aligning strategy, processes, staffing, roadmap, and decision making across several teams.Coached software managers and technical leaders to grow in their leadership and impact.

Led 1-2 scrum teams of front-end, back-end, and quality engineers developing on the Google cloud platform.Collaborated with product, design, and agile leadership to ensure continuous delivery of features for the in-application guide product.Coached software and quality engineers to grow in their craft, processes, and influence.

Lead TiVo Metadata Engineering Team.

Led teams using using Java, C++, Python, Node.js, JUnit with technologies such as GIT, Gerrit, Elasticsearch, Kibana, Grafana, Docker, Jenkins, Cloud Foundry, OpenStack, CentOS, AWS, Redis, PostgreSQL, Logstash, Ansible, and Cassandra.

Led agile scrum teams responsible for hosted and cloud-based solutions.- Managed teams of size 50-200 with multi-million dollar operating budgets.- Reduced solution delivery cycles using automation and early integration.- Conducted 360 reviews to improve leadership development, culture, and execution. - Held hackathons and un-conferences to foster innovation and continuous learning.- Improved quality each release measured by automation coverage, defects, code complexity, and static analysis.Managed cloud product teams responsible for delivering Cisco Spark cloud-based SaaS telephony services using DevOps practices. - Services include VoIP call processing, paging, and enterprise Spark integration. Achieved 99.99% availability for SMB and enterprise customers.- Led machine learning (deep learning) project to analyze call failures reducing time to resolution and engineering effort.Led globally dispersed teams responsible for delivering Cisco's Hosted Collaboration Solution (HCS). - HCS is deployed in most major global service providers and is providing best-in-class voice, video, and collaboration services to enterprise customers. - Led architecture, design, technical requirements, solution validation, software, OEM product development, and ongoing product support.- Built and operated complex global technology labs.- Led session border control projects improving VoIP application interoperability.- Led provisioning, assurance, and workflow product development reducing total cost of ownership and maintenance for service providers.Led Cisco HCS for Government engineering teams.- Successfully receiving Federal Risk and Authorization Management Program (FedRAMP) Authorization to Operate (ATO).- HCS applications are delivered within a highly secure, cloud-ready, virtualized platform under a centralized management system.

Led geographically dispersed software and quality assurance teams responsible for delivering Cisco's Unified Call Manager (CUCM). Managed teams of size 25-60.- Program managed globally dispersed teams for multiple CUCM releases.- Led the CUCM call processing, signaling, and media teams delivering new features every release.- Developed SIP stacks that were leveraged across multiple products.- Led the call processing team transition from waterfall to agile.- Created standards-based interface to support 3rd party phones.

Led software, quality assurance, and program management teams responsible for developing VOIP protocol gateway and phones for service provider deployments.- Developed MGCP, SCTP, and SIP stacks that were leveraged across multiple products.- Managed teams of size 20-35.

Led software development teams responsible for protocol gateways used in SS7, SIP, PRI, and H.323 VOIP applications.- Developed PRI Backhaul and SS7 signaling stacks that were leveraged across multiple products.

Led software and quality assurance teams responsible for a UNIX based SS7 to TCP/IP gateway.Led software, quality, documentation, and system engineering teams responsible for a central office remote access product. Successfully trialed product at US West.Led development and support of the AppliedVIew network management system based on SNMP and HP OpenView.

Researched, developed, and supported the HP OpenView Network Node Manager product.Led small network management product team that developed the HP OpenView Extensible Agent.Represented HP at Internet Engineering Task Force (IETF) meetings specializing in Simple Network Management Protocol (SNMP) related activities.Created and supported an SNMP agent that was included with every HP-UX operating system.Lectured at ComNet and Interop trade shows on how OpenView products can manage multi-vendor environments.