Mark Kirsch Email & Phone Number

New York, New York, Us

QE: Responsible for testing 50 micro-services; SRE: Responsible for 150 projects with 2,000 components across 14 environments; DEVOPS: Responsible for CI/CD for 3 dozen AppDev Teams. VALUE-ADDED SUCCESS:➲ Quality Engineering: Created a tool to generate 1,000’s of continuously running automated test cases, testing all API’s and versions, eliminating the need for QE’s to manually write cucumber tests. Saved many months of effort manually writing tests.➲ Site Reliability Engineering: Created a tool to capture, monitor and track ALL projects, components and pods, with heatmaps to proactively ensure capacity is never an issue. ➲ Production & Non-Production Support: Lead the teams to focus on ensuring everything is being monitored and then reducing alerts/errors to zero. Errors in Logs, HTTP Errors, ITRS/Geneos Alerts ➲ DevOps: Lead the effort to create a tool to copy 150 service images and deploy them from on environment to another allow us to have multiple environments for various testing purposes. Toil Reduction

Princeton, New Jersey, Us

Developer: C++, Java, Python; DevOps: GitLab, Docker, SonarQube, Top Secret Clearance.VALUE-ADDED SUCCESS:➲ Available upon request

New York, Ny, Us

Ensured the applications making up FTPS ( Settlements, Holdings, User Interfaces & Message Buses ( Amps & Kafka ) followed the Best Practices in production as well as researching best practices for the upcoming move to Amazon Web Services.VALUE ADDED SUCCESS➲ Created and Championed a project called “Alert Zero” which has the goal of eliminating all alerts going to Production Management across the FTPS suite of applications. Alerts were reduced by 40% in the 1st couple of months.➲ Drafted Best Practices Culture documents for DevOps, SRE and Database and presented to the larger Post Trade Technology Organization including the “Alert Zero” project.

New York, Ny, Us

Directs multi-geographical core application development team comprised of 10 developers supporting Settlement applications. Drives the integration of technical enhancements under tight deadlines to accomplish business objectives. Assures core components meet the highest development and operational standards, achieving high-level efficiency and functionality.VALUE-ADDED SUCCESS:➲ Built and mobilized core team, introducing simplicity to the Asset Movement Engine (AME) application.➲ Led the integration of all code bases, conversion of the code base into micro services, and establishment of pathways for lines of business, extending settlement functionality and reducing duplicated business functions.➲ Allowed information sharing and ease of access to information among developer teams through authoring federated governance.

New York, Ny, Us

Launched and headed two global application development teams totaling 20 developers focused in optimizing the Reference Data Cache and AMPS Message Bus. Facilitated operational excellence in technical project delivery impacting 200+ applications. Compiled and analyzed requirements to meet Reference Data Cache requests spanning multiple lines of business and introduced improvements to the Reference Data Cache application. Replied to 10M+ requests from the Reference Data Cache and 500M+ messages from the AMPS Message Bus daily.VALUE-ADDED SUCCESS:➲ Built the UberMonitor (patent # 111720473 ) for log summarization, establishing a comprehensive view of errors, warnings, and exceptions for developer teams and allowing for proactive analysis and mitigation of future issues.➲ Shared crucial information via introducing Market Data with notification into the Reference data system.➲ Secured 24x7 production availability and low latency for both the Reference Data Cache and AMPS Message Bus by actualizing network improvements.➲ Achieved seamless onboarding to JPMC's internal cloud by strategizing and implementing solutions for stateless applications.➲ Minimized access risk through delivery of a Fine Grained Entitlements model for applications publishing and subscribing from the message bus.➲ Supported women in executive leadership and encouraged diversity efforts in the IT field by serving as a trusted and engaging mentor to women in the company.➲ Created new hire videos which streamlined the onboarding process for technologists and operations professionals and shortened the new employment learning curve, garnering 5K video views.

New York, New York, Us

Led an international, 13-member team located in the U.S. and abroad in the development and support of ledger, subledger, manual journal, and audit confirmation systems. Planned, orchestrated, and executed technology projects, creating roadmaps to champion positive project results.VALUE-ADDED SUCCESS:➲ Served as Development Manager for an Audit Confirmation Request module project: offered data-driven recommendations based on gap analysis and requirements gathering to decide between an in-house build and a purchased module, effectively aligning decisions with company goals.➲ Reduced production support costs by migrating L1/L2 support to Infosys, allowing programmers to focus on development.➲ Developed and delivered efficiency training to 1.2K in-person and global attendees via video, receiving positive recognition from attendees.

New York, New York, Us

Co-led technology operations and projects for a team of 40 employees located in three countries. Coordinated and optimized the transition of multiple derivative trades from the trading system credit, P&L, payment, ledger, and confirmation systems. Orchestrated numerous projects and programs and integrated functionality with existing programs.VALUE-ADDED SUCCESS:➲ Became the Regional Manager of NY Client Valuations in 2012, leading functional requirements gathering for commodities, advanced automated regression testing, and organizing pre-determined valuation statements for comparison.➲ Reengineered the budgeting and project management processes for derivatives operations technology: delineated standards for Clarity/PMM usage in collaboration with the PMO, and outlined a monthly new project vetting procedure through the Technology & Operations department which cross-prioritized new projects with existing projects.➲ Decreased trade processing errors and exceptions between system comparisons and reduced support by 50% by planning and executing a derivatives exceptions program.➲ Eliminated production incidents from changes in the trading system through customization of a commercial test suite with 99% code coverage.

New York, New York, Us

Directed 13 international team members in developing and supporting FX and Commodity derivatives and physical trades from the GS SecDb trading system to credit, P&L, payments, ledgers, and confirmation systems.VALUE-ADDED SUCCESS:➲ Led a team of four professionals in shoring up the legacy Loans system while a strategic system was being built: integrated commercial solutions to interface the Loans system to SecDb and an implementation of an Exception management system, a system that was used for at least five years following implementation.➲ Reduced tradable turnaround time from weeks to days by migrating the tradable mapping process from C++ to Slang.➲ Doubled throughput, increasing forward and derivative trading volumes.➲ Evaluated the Power and Energy Derivatives and Physicals suite, identified areas of improvement, and designed an interface across multiple systems, allowing the introduction of new tradables and timely generation of confirmations.

New York, New York, Us

Managed a team of seven employees in developing and supporting Derivative and Physical trade capture, P&L reporting, and Scheduling of Power and Natural Gas systems.VALUE-ADDED SUCCESS:➲ Collaborated with cross-functional teams to compile business and functional specifications for Electricity and Natural Gas scheduling systems.➲ Facilitated the real-time calculations of positions and P&L through creation of scheduling events via scheduling systems.

New York, New York, Us

Headed numerous global projects and supplied hands-on development across FX & Commodities systems. Migrated both the Oil & Gas business from legacy OS2 systems to strategic systems and scheduled jobs for both Commod Strategists and IT to the strategic scheduler. Developed feed from Trading System to internal listed processing system.

Master'S Degree, Computer Science

Bachelor Of Science (Bs), Computer Science