Mark Kiser Email & Phone Number

Sanford, Nc, Us

Raleigh, North Carolina, Us

Generate appropriate and purposeful lesson plans using backwards design template andWebb's Depth of Knowledge learning model, including substitute plans that incorporateemployability and soft skills in the content.Assist the Wake Tech/WCPSS liaison in advising students, maintaining records, and N/Atracking success and persistence. Participate in Individual Educational Planning (IEP) with students and parents. Instruct and guide the class in an efficient and effective manner. Maintain accurate records of student work and attendance. Prepare thoroughly for each instructional period. Maintain a safe and orderly learning environment. Grade and return student work in a timely manner. Counsel students regarding their grades and progress in the course. Act as an ambassador to Wake Tech and WCPSS by carefully attending to protocols, regulations, and agreements.Engage with WCPSS in Professional Learning Teams (PLTs) when necessary to reinforcecollaborative protocols between career programs and academic core.Offer specialized, contextualized tutoring assistance to students when requested and feasible.Provide instruction at other Wake Tech campus sites as needed and feasible.Construct classroom materials that support the goals of the course.Design curriculum and a schedule of instruction.Maintain regular office hours.Stay abreast of most current teaching methods and technology in the classroom.Use assessment techniques to improve learning and teachingServe on college or department committees as needed.Attends Professional Development opportunities when possible.Assist with establishing goals and objectives for the course, selecting text and constructing asyllabus.Maintain communication with instructors from other divisions in order to keep courses up-to-date and appropriate.Participate in graduation exercises.

Provide leadership, vision and management of IT department. Install, setup, monitor and support the computing infrastructure for Action Pathways, Inc. Evaluate system’s performance, identify agency needs, and determine system and network requirements. Perform essential maintenance, installation and training tasks to ensure the network performance meets company and user requirements. Develop strategic initiatives to meet long and short-term technology infrastructure goals.Assume lead role in the planning and implementation of additions, deletions and major modifications to the supporting agency network infrastructure in reaching long and short terms strategic goals. Oversee the maintenance and administration all workstations, laptops and tablets and develop and documents system standards for computer and network devices. Diagnose, troubleshoot and resolve hardware, software or other network and system applications or problems and upgrade, repair or replace defective components when necessary. Document issues, problems and resolutions for future reference. Assist users in maximizing use of networks and computing systems.Builds and maintains vendor relationships and manages the purchase of computer, network hardware, and peripheral equipment and software products for on-premise or cloud use. Maintain site licenses for department and/or company for system software, system utilities and software applications both on-premise and cloud-based.

After taking some time off, I am now looking for next opportunity. Interested in any technical position.

Newark, California, Us

Senior Solutions Architect (SA) and subject matter expert on Privacera Platform Software Products (Access Management, Automated Data Discovery, and Encryption) and PrivaceraCloud SaaS offerings, assist with product training for new hires, mentor new SA, and assist Technical Account Managers with customer’s request including training. The Training lead for the company, as well as the Technical Instructor deliver Privacera Product training to global audience. Develop and deliver courseware on all products including training presentation slide decks, lab exercises and lab guides documents as well as deploying the actual lab environments utilizing cloud platform providers (AWS) to host the software product.

San Francisco, California, Us

Senior Technical Instructor delivering HashiCorp Terraform and Vault training to customer audience. Manage partner Solution Integrators relationships providing project forecast, requesting partner resources and assign partner resources with implementation team lead.

Santa Clara, California, Us

Post-merger: Senior Hadoop Instructor delivering Hortonworks Administration training to global audience. Develop and deliver courseware including Instructor/Student slides, Labs and Lab guides as well as creating the actual Lab environments. Responsible for the training content for Hortonworks Data Platform (HDP) Administration, HDP Security utilizing Apache Ranger and Apache Knox, and Hortonworks Cybersecurity Platform (HCP) featuring Apache Metron courses. Utilize the cloud platform Amazon AWS to provide Apache Hadoop Clusters for Training Lab environments for all HDP training offerings. Provide on-site and Virtual Instructor-Lead Training (VILT).

Santa Clara, California, Us

Senior Hadoop Instructor delivering Hortonworks Administration training to global audience. Develop and deliver courseware including Instructor/Student slides, Labs and Lab guides as well as creating the actual Lab environments. Responsible for the training content for Hortonworks Data Platform (HDP) Administration, HDP Security utilizing Apache Ranger and Apache Knox, and Hortonworks Cybersecurity Platform (HCP) featuring Apache Metron courses. Utilize the cloud platform Amazon AWS to provide Apache Hadoop Clusters for Training Lab environments. Provide on-site and Virtual Instructor-Lead Training (VILT).

Provide guidance and recommendations to customers on planning, implementation/deployments, support and training for Apache Hadoop Clusters. Provide assistance in performing installation, configuration, administration, and upgrades for all Hadoop distributions. Utilize cloud platforms such as Amazon AWS and Rackspace, to provide Apache Hadoop Clusters for DevOps and Training environments. Develop and deliver Apache Hadoop course ware. Provide on-site and Virtual Instructor-Lead Training (VILT) on distributions from Apache Hadoop, including Cloudera CDH, Hortonworks HDP and MapR M5/M7. Cloudera Certified Administrator for Apache Hadoop in June 2015.

Research Triangle Park, Nc, Us

Apache Hadoop Operations and Cluster Management lead for Fortune 100/500 and Federal customers. Provide cluster specification and planning for Hadoop deployments. Perform installation, configuration, administration and support for Hadoop distributions including MapR, Cloudera, Pivotal, Hortonworks, Datastax and IBM BigInsights. Perform Hive Metastore migrations to divide workload between multiple Hive Servers and backend MySQL servers. Setup and configure Highly Available MySQL Database Servers. Upgrade Pivotal HD V1.0.1 Cluster utilizing Isilon Storage to Pivotal HD V1.1.1 that fully integrated Isilon Storage with Pivotal HD. Well versed in network and security configuration to integrate Hadoop cluster into customers’ existing Data Center infrastructures.MapR Certified Administrator and first Certified Trainer for MapR to deliver MapR M5/M7 Administration course. Develop Hadoop System Administration course material including labs. Provide on-site customer training on Greenplum, Pivotal HD and Apache Hadoop (Hortonworks) distributions.

Baltimore, Md, Us

OBXTek/Micro Tech Contractor to the Social Security Administration to provide production support on the ESS contract. Provide senior level system administration support for SSOARS project at the DRC, Durham NC facility. Assigned Security Lead for the SSOARS Solaris Servers, performing monthly analysis of security audit scans, resolve all category I, II, & III security findings and perform monthly user account maintenance on dormant login ID’s. Has Active security clearance. Provide administration support for the CA Access Control Security for the Solaris Operating Environment. Perform system administration duties for day to day operations, change/patch management, add EMC SAN storage devices, new user id management, performance monitoring as well as troubleshooting system failures on SSOARS mission critical servers. Provide after hours on-call support for all of the SSOARS Solaris Operating Environments. Primary support for Solaris 9 and 10 including Sun Cluster 3.X, Sun Logical Volume Manager, Veritas Volume Manager, Veritas Fast File system and Veritas Netbackup client.

Nc, Us

Provide technical instruction to students enrolled in the North Carolina School of Telecommunications and Information Technology curriculums. In the process of delivering course instruction, developed lecture and lesson plans, lab exercises and exams to assess the progress of each student. Provide career counseling to students interested in the Computer Technology Field. Courses include Networking Basics, Routing Basics, Routing and Switching I and Routing and Switching II, which are required courses for Cisco CCNA certification, Basic PC Literacy, Operating System Concepts, Hardware/Software Support, Linux/UNIX Single User, Linux/Unix Administration I, Security Concepts, Security Fundamentals and Intrusion Detection.

Armonk, New York, Ny, Us

A Insight Global contractor to IBM Global Services eBusiness Web Hosting (EBH) organization. Provide senior level system administration support for IBM’s web hosting customers. Support provided to over 450 Sun/Solaris Server, StorEdge 3510, StorEdge A1000 and 150 IBM eSeries Linux Servers with attached EMC SAN storage in 11 data centers across the nation. Assisted customer account teams in performing system administration duties for day to day operations, change/patch management, user id management, performance monitoring as well as troubleshooting system failures on mission critical servers. Provide after hours on-call support for the Solaris, Linux and HP-UX operating system environments. Primary support for Solaris 8, 9 and 10 including Solaris 10 Zones, Sun Cluster 3.0, and VERITAS Cluster Server. In addition, supported Sun Logical Volume Manager, VERITAS Volume Manager 3.x, 4.x / Fast File system 3.x, 4.x, Tivoli Storage Manager (IBM’s tape backup solution), and assisted the network group and Web logic administrators in troubleshooting network/web server issues. Provide backup support for Red Hat ES, SUSE Linux ES, HP-UX and AIX by assisting the primary system administrators with day-to-day operational issues.

Net-Tel Search Contractor to Paetec, Inc. to provide technical support during system upgrade of a Sun Fire12K system/processor boards, related firmware and Solaris OS upgrade. Installed new system boards with 1.2GHz modules and flashed the firmware. Installed Solaris 8 2/02 and related patches and configured SAN drivers for EMC storage. Configured VERITAS Volume Manager 4.x, mirrored the boot disk and verified both root mirrors boot properly.

San Jose, Ca, Us

As a member of the Software Tool & Engineering Productivity – Build Environment Support Team (STEP-BEST), provided Sun Solaris and Cisco Linux system support for Cisco Systems, software development engineers worldwide. Assist the engineers with build issues utilizing compiler acceleration tools on Cisco’s software development server farm that included over 400 Sun Solaris Servers. Tested new Solaris 8 and Linux build environments/servers by performing IOS/ION builds for known good images and compared the results to “golden image builds”. Troubleshoot servers that exhibited poor compiler performance during image builds to determine the root cause for the performance issues. Distribute software development aids and compiler acceleration tools to all Solaris 8, Solaris 10 and Cisco Linux server’s worldwide utilizing Cisco’s Distribution System (CDS) web tool.

Wheeling, Il, Us

Provided Solaris 8, 9 and Debian Linux system support for Bowe Bell+Howell’s Oracle Financial, Vantive Customer Relations Management applications and all of the related training, testing and development databases environments hosted on a cluster of two Sun Fire V1280 servers. Planned, documented, prioritized and assigned support projects to Unix Administration staff for implementation. Ensured all assigned projects were completed in a timely manner. Provided complete and accurate status reports for all projects completed and on-going. Assigned and assisted in resolving all Sun and Intel hardware problems, Solaris, Linux, and Oracle 8i software and configuration issues, that arose in the production environment. Ensure that mission critical data was backed up daily to tape and stored at our off-site storage facility. Review all system process and procedure ensuring that accurate documentation was available. Recommend hardware and software solutions for system refreshes as well as for new system requirements. Interface with vendors to obtain system support, system specifications, hardware, software and service offerings as well as price quotes.

Noida, Noida, In

Provide technical support, problem isolation and resolution for hardware and software issues on all Sun Servers that support the NTCSS System Software Environment for the SPAWAR System Center, Norfolk Naval Base. Performed Solaris 8, 9 System Administration duties on 100+ Sun Servers and StorEdge A1000 Storage Arrays within the command. Support VERITAS Volume Manager 3.x and Sun Logical Volume Manager. Provide phone support to all of the Naval Air Stations using the NTCSS System Software Environment operating on the Sun servers.

—, Us

Provided technical instruction to students enrolled in the Information Technology curriculum. Developed lesson plans, lab exercises and exams. Provided career counseling to students interested in the Computer Technology Field. Courses taught include Introductory to UNIX, Microsoft Office, Introduction to the Internet Services, and Introduction to Telecommunications.

Palo Alto, Ca, Us

Provide second level post-sales technical support to a six state region. Aid and assist local System Support Engineers (SSE's) in developing installation plans and ongoing support plans. Provide problem isolation and resolution to SSE's for both hardware and software products. Provide the technical interface between the customer, local SSE and the back-line engineers, Corporate Technical Engineering, and Product Development Engineering. Provide on-site technical support as required

Bachelor’S Degree, Information Science/Studies

Associate’S Degree, Data Processing