Mark Knight-Ruffles Email & Phone Number

Xtravirt is a modern consulting and managed services firm dedicated to delivering outcomes to help customers solve their IT challenges. We design and build strategies to help customers unlock the full potential of cloud and business.

Leatherhead, England, United Kingdom

I am responsible for the strategic and tactical planning, management and execution of operational delivery across Xtravirt’s project management and consulting teams. I am a highly experienced IT professional specialising in technical and program delivery of business outcome led solutions, having worked within the private, public and not-for-profit sectors, a significant previous role included delivering technology into services for vulnerable groups of our society.

Leatherhead, Surrey. Uk

My role as Project Management Office (PMO) Manager is to ensure that the company’s standards are upheld and clearly defined throughout the entire process of each project’s development and execution. AS PMO Manager I am responsible for overseeing the work of all project management office personnel, and take ownership of the resulting quality of each project involving collaborating with other department Managers, reporting to executive staff and supervising all members of the PMO team. It will include assistance and guidance for the PMO team in the start-up, day to day running and monitoring, and closure of projects and programmes.

Leatherhead

Xtravirt is an experienced consulting firm dedicated to delivering outcomes to help customers solve their IT challenges. We design and build strategies to help customers unlock the full potential of cloud, datacentre and workspace technology.Xtravirt's core business covers digital infrastructure, hybrid cloud, digital workspace and cybersecurity. Their comprehensive service portfolio include advising strategy and direction, optimising and integrating technology and teams through to delivering managed end-to-end IT transformation programmes.

Witney, Oxfordshire. United Kingdom

I was accountable for shaping and and delivering the eCommerce/private pay strategy and product within Guideposts services; primarily within their Information, Advice and Guidance service ‘HERE’ and their ‘Mi-Life’ mobility centres ensuring that there is a joined up systems approach across all Community Services and Donor Engagement to optimise customer journey and business development opportunities.I was also accountable for the delivery of aligned IT infrastructure, back office systems and business processes across Guideposts Trust services to allow frontline services to deliver their vision of a society where all people are valued and have equality of opportunity. by providing services to meet individual needs so that each person has the opportunity to fulfil their aspirations and maximise their potential.

CARE IN ONE PLACE is a joint venture between Guideposts and ISeeU Global.CARE IN ONE PLACE is a one-stop care marketplace. Our solution helps people to assess their personal circumstances and needs, recommending personalised Care Packages (products, services, information, advice, and guidance), enabling people and their loved ones to enjoy a better quality of life.Care in One Place combines a proven e-marketplace technology software platform and the trading arm of an established UK community Care Charity.

Kent, London, Norwich

As the Lead Business Manager I lead the innovation and integration of new and existing technology to improve product and service offer across all Centra care and Support activities. This includes B2B and B2C business streams ensuring Centra are offering the most commercially viable and competitive products at all times. I lead a team implementing projects to deliver new contracts, initiatives and business improvement activities until such time as they can be handed over to mainstream Operations. .

Kings Hill, Kent, Me19 4Uy

Responsible for identifying the needs of key internal and external customers and delivering complex results through matrix managed tasking. Ensuring the smooth running and continuous improvement of IT systems, operational teams and processes to provide IT services that will improve the efficiency and performance of the company. The role demanded a hands on knowledge of complex systems builds, hardware /software testing, network and technical support, training and customer service for internal and external users at all levels including executive level.

as a CSE I provided technical / developmental support to customers using Tunstall's Life Critical call centre systems (PNC), support to the sales team and 2nd / 3rd line support for the field technicians servicing other Tunstall equipment.

Education record

Education record