Mark Kolodny work email
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Mark Kolodny personal email
Accomplished technology leader with consistent delivery of superior analysis and successful solutions Synergizing strong technical abilities with polished communications and organizational skills. Collaborative driver of projects, training, and technology evaluation. Bridge builder with other departments and outside vendors.• Troubleshooting & Problem Solving• Macintosh, MacOS, and iOS Specialist• Streamlining Processes• Leading IT Project Teams• Documenting Operations & Policies• Technician Mentoring and User Training• Inventory & Stock ReplenishmentTECHNICAL SKILLSOperating Systems: Mac OS X through 10.12, iOS 10.x, Windows 7, and Red Hat LINUX for EnterpriseSoftware:Microsoft Office / OutlookJAMF Casper SuiteParallels DesktopApple Remote DesktopApple ApertureApple Final Cut ExpressApple iLife / iWork suitesAdobe Creative SuiteAdobe LightroomCarbon Copy ClonerRoxio ToastTransmit FTPQuarkCitrix ICA clientGoogle ChromeSafariFirefoxInternet ExplorerFilemaker ProSophos SafeguardFileVault 2 (Apple)Service NowFront Range Ticket SystemsActive DirectoryExtensis Font ReserveExtensis Universal Type ServerVPN, HD and Data Recovery Utilities: including Disk Warrior, Data Rescue, Drive Genius, Cocktail, OnyxI can be reached at mark.a.kolodny@gmail.com
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I.T. Mac SupportVarious Companies Jan 2017 - PresentDubai, AeConsulting for various business and personal clients.• Replaced and upgraded all workstations and tablets for global design initiative at leading international sportswear manufacturer’s New York office. Introduced the new technologies to users on a one-to-one basis. Liaised with global headquarters representative on logistics, project status and efficiency enhancements.• Managed and trained fellow contractors on Mac and iOS systems prior to project commencements.• Headed large-scale moves, specced equipment, optimized processes. -
Senior I.T. TechnicianIbm 2015 - 2016Armonk, New York, Ny, UsJoined transitional IT team to shift local business unit IT department (Grey) into conglomerate-wide (WPP) global standard.• Engaged 1000+ person user base, facilitating adaption of new global ticketing and helpdesk system. • Collaborated with IBM’s worldwide Casper team for WPP, streamlining new Mac builds and imaging processes; substantially reducing prep and turnaround times for computer rollouts. • Spearheaded Mac obsolescence upgrades for 30-50 users quarterly, mitigating fragmentation of O.S., encryption, and hardware standards. • Participated in IBM Think40 education initiatives and JAMF-led Casper training, enhancing personal technical expertise. -
Senior I.T. TechnicianGrey Group / Wpp 2007 - 2015New York, Ny, UsGrey Group/WPP; New York, NYSenior Technician2007 - 2015Investigated, project-managed, and implemented new software and hardware rollouts to optimize support and workflow, bringing in outside vendors and other departments as needed. Managed department during absence of supervisor. • Conducted technology orientation training for agency’s new hires, enabling best practices for the user base.• Documented department policies and procedures, accelerating on-boarding of new techs and standardizing group’s output. • Trained new technicians in Macintosh and general tech minutiae both particular to the agency and in general. -
Macintosh Support Specialist, Creative Department I.T. TeamGrey Worldwide; New York, Ny (Later Grey Group Of Wpp) 1999 - 2007Joined newly-formed IT department dedicated to Level 1 and 2 support of Art Directors, Copywriters, and Executives in large, high-volume, creative department of major advertising agency. • Consolidated Mac operating systems to focus support efforts, leading to Mac OS X migration.• Beta-tested and refined 2 successive ticketing systems in concert with inter- and intra-departmental colleagues. • Provided remote support for executives away on overseas and offsite trips where local service was unavailable.
Mark Kolodny Skills
Mark Kolodny Education Details
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University Of ChicagoGeography
Frequently Asked Questions about Mark Kolodny
What company does Mark Kolodny work for?
Mark Kolodny works for Various Companies
What is Mark Kolodny's role at the current company?
Mark Kolodny's current role is I.T. Mac Support at Various Companies.
What is Mark Kolodny's email address?
Mark Kolodny's email address is ko****@****mac.com
What schools did Mark Kolodny attend?
Mark Kolodny attended University Of Chicago.
What skills is Mark Kolodny known for?
Mark Kolodny has skills like Digital Media, Digital Marketing, Creative Strategy, Digital Strategy, Mac, Creative Direction, User Experience, Adobe Creative Suite, Integrated Marketing, Interactive Marketing, Concept Development, Corporate Branding.
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