Mark Kovacs Email & Phone Number

Greater Toronto Area, Canada

•Ensuring consistent and non-discriminatory enforcement of provincial and federal statutes and bylaws pertaining to the general conduct of patrons, fare inspections, liquor offences, and parking control.•Providing the first level of emergency response assistance.•Providing assistance and protection to Metrolinx patrons and their property, employees and corporate assets and ensuring the appropriate action is taken.•Promoting and maintaining excellent customer relations… Show more •Ensuring consistent and non-discriminatory enforcement of provincial and federal statutes and bylaws pertaining to the general conduct of patrons, fare inspections, liquor offences, and parking control.•Providing the first level of emergency response assistance.•Providing assistance and protection to Metrolinx patrons and their property, employees and corporate assets and ensuring the appropriate action is taken.•Promoting and maintaining excellent customer relations and maintain the public peace within the Transit system.•Respond to passenger assist alarms on moving equipment and station/facility alarms, and perform such tasks as crowd control, searching of Metrolinx premises, protecting site or evidence, obtaining statements from witnesses, providing first aid and/or assistance to passengers, employees and emergency services.•Interpreting and apply legislation including; Metrolinx By-laws, The Criminal Code and other related federal and provincial statutes, on or in relation to Metrolinx property.• Maintained operating protocol with railway and regional police services and all levels of court services within the jurisdictions serviced by Metrolinx. Prepared appropriate police occurrence and supplementary reports, detailed witness statements and crown briefs. Secure, maintains and present evidence for prosecution in the different levels of court. Show less

237 Barton Street East

Involved in for the delivery of quality protection programs and security services to patients, visitors, and staff at the Hamilton Health Sciences, under the supervision of the Security Supervisor(s). Working with all areas of Hamilton Health Sciences, Faculty of Health Sciences, Juravinski Cancer Centre, McMaster University, and the Hamilton City Police to continuously improve our services levels and meet the expectations of our community and staff. The Lead Hand must respond to emergency code… Show more Involved in for the delivery of quality protection programs and security services to patients, visitors, and staff at the Hamilton Health Sciences, under the supervision of the Security Supervisor(s). Working with all areas of Hamilton Health Sciences, Faculty of Health Sciences, Juravinski Cancer Centre, McMaster University, and the Hamilton City Police to continuously improve our services levels and meet the expectations of our community and staff. The Lead Hand must respond to emergency code situations, provide support and direction to all security related issues as an on site support person for security staff. Show less

Hamilton General Hospital

Was given the extremely important task of ensuring the security and protection of all patients and nursing staff in the Hamilton area hospitals.Worked with a diverse array of colleagues, using their talents and knowledge to de-escalate many stressful situations. Demonstrated a calm demeanor and sound judgment when dealing with patients in crisis, ensuring they were not a danger to themselves or others.Efficiently completed all patrols and designated tasks, utilizing skill set and training as… Show more Was given the extremely important task of ensuring the security and protection of all patients and nursing staff in the Hamilton area hospitals.Worked with a diverse array of colleagues, using their talents and knowledge to de-escalate many stressful situations. Demonstrated a calm demeanor and sound judgment when dealing with patients in crisis, ensuring they were not a danger to themselves or others.Efficiently completed all patrols and designated tasks, utilizing skill set and training as effectively as possible. Show less

777 Guelph Line

Worked in house, non uniformed security, conducting internal investigations (i.e. theft and fraud). Given the integral responsibility of ensuring that all transactions were audited and used excellent investigative skills along sound judgment when dealing with discrepancies.Demonstrated the ability to formulate and coordinate meetings with managers and supervisors in order… Show more Worked in house, non uniformed security, conducting internal investigations (i.e. theft and fraud). Given the integral responsibility of ensuring that all transactions were audited and used excellent investigative skills along sound judgment when dealing with discrepancies.Demonstrated the ability to formulate and coordinate meetings with managers and supervisors in order to articulate possible issues and concerns.Worked closely with Halton Police Services in order to conduct and proceed with charges for various offences. Show less

Ottawa, Canada Area

Was responsible for the ununiformed security of various stores in the Ottawa area. Main job objectives included the prevention of store losses and the initiation of safe apprehensions for external theft and/or fraud. Worked in cooperation with Ontario Police Services in order to administer accurate penalties for each offence. Also, was given the extended responsibility of scheduling as well as clientele management.

Ottawa, Canada Area

Responsibilities included the patrol of the Ericcson technology facility as well as the constant monitoring of all individuals entering the facility. Ensured that all individuals entering the site were permissible and did not have any unacceptable items while entering (cameras, sharp objects, expired badges, etc.)

Royal Ottawa Mental Health Centre

Given the important responsibility of ensuring the health care centre, as well as the perimeter, were safe and secure for all employees and patients. Also, played an integral part in dealing with patients on a one-on-one basis. Provided quick and timely assistance to doctors as well as law enforcement and emergency personnel. Learned to adapt to any given situation and prioritize problems quickly and efficiently.

Ottawa, Canada Area

Entrusted with multiple responsibilities such as; campus safety and security, harm prevention and parking enforcement. Furthermore, was given the extremely important task of making sure all aspects of campus were sufficiently patrolled. Also was responsible for ensuring that all buildings on campus were locked down and secure at night time.

Continuing Education, Addictions And Concurrent Disorders

This course consists of three introductory courses which provides individualss with an opportunity to study addiction, co-occurring.

Bachelor'S Degree, Criminology And Criminal Justice; Concentration In Law

Studied the foundational approaches of criminology and criminal justice. Furthermore, explored criminal law and criminality in Canada.