Infrastructure Engineering
Current• Manage projects relating to all endpoints. Windows and MACs (Hardware & Software)• Build and Manage end point images.• Set and Maintain security on end points and recommend new standards to maintain consistency.• Work with service desk staff, field staff and apps / engineers to maintain and minimize downtime.• Work with venders to implement new technology and to setup standards to maintain consistency.• Manage and Maintain Avaya Difinity G3, Audix Voice Mail System and VeraMark eCAS system.• Administer Microsoft Lync environment and Polycom CX series phone system.• Working knowledge of AD, Exchange 2010 and UM.• ITIL Foundation Certified.