Mark Lakin Email & Phone Number

Managed a platform that spanned multiple AWS accounts and regions. Focused on reducing costs, and improving the design of new solutions being developed. Made recommendations for strong security improvements, and implemented more comprehensive infrastructure monitoring.

As a DevOps Engineer, I was responsible for managing and automating the software development lifecycle, from building and deploying code to monitoring and troubleshooting production systems. I worked closely with development and operations teams to optimize the infrastructure, deploy and scale applications, and enhance system reliability and performance. Through my experience, I gained expertise in tools such as Terraform and Ansible, and developed a strong understanding of CI/CD pipelines… Show more As a DevOps Engineer, I was responsible for managing and automating the software development lifecycle, from building and deploying code to monitoring and troubleshooting production systems. I worked closely with development and operations teams to optimize the infrastructure, deploy and scale applications, and enhance system reliability and performance. Through my experience, I gained expertise in tools such as Terraform and Ansible, and developed a strong understanding of CI/CD pipelines, automation, and infrastructure as code. My focus on security, compliance, and cost optimization helped to ensure the delivery of high-quality software products while minimizing downtime and costs. Show less

As a Tier 2 Technical Support specialist, I provided advanced technical support to customers and assisted Tier 1 specialists in resolving complex issues. I utilized my strong technical skills and knowledge to troubleshoot and resolve customer issues efficiently and effectively. Through my experience, I developed a deep understanding of the importance of effective communication and collaboration to ensure customer satisfaction.

Thomasville, Georgia, United States

On-site technical support and network installation/troubleshooting for a variety of local area buisnesses.